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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,082 Reviews
Call Service Center (404) 445-2636

4,082 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 17, 2025

Excellent customer service, excellent service department repair, and the best employees at any car dealership! More

by BeachLoveSand25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Beachlovesand25! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Had a great experience. Cailyn was great to work with as was her colleague, Mark. More

by jennifer_shipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn
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Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Jennifer_shipp, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 16, 2025

Chris in service is awesome. Service done in timely manner and as promised. Very comfortable atmosphere. More

by latts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Latts0, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 16, 2025

Kris was very helpful and easy to work with! He had a great attitude and made helpful suggestions. More

by HANNAHLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hannahlong! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 15, 2025

MacKenzie was super helpful and the rest of the team was very accommodating. They worked with us on every detail we needed. Awesome experience. More

by ALEX.POWELL
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Alex.powell! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2025

Very good service. Phil did a good job explaining the service that would be fine on the van. More

by Smithautos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Smithautos! Thanks again for the positive feedback, and we hope that you have a great day!

January 11, 2025

Person responsible for my vehicle (Phil Joyce) never called me for 5 business days until I made two trips to the dealership. I dropped my car on a Thursday and found out my car was ready on Friday but More

by KELWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggy was great and very helpful
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 11, 2025

Excellent service and very professional people and quick work I recommended clients to go there More

by DPINEDA0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dpineda0705! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 11, 2025

Great customer service, professional and very personalble! I look forward to returning for my next service call. God bless! More

by lorenzocoxsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 10, 2025

Always takes great care of us! Well worth the drive every time. We love them! More

by Slwitschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Slwitschen! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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