Jim Ellis Kia of Kennesaw - Service Center

Great Customer Service! The ambience and attitude of the Service Advisor was superb! My vehicle seems to be operating smoothly! The ambience and attitude of the Service Advisor was superb! My vehicle seems to be operating smoothly! More

Smooth and informed all the way thru the process. No up sales on stuff I didn't ask for. No up sales on stuff I didn't ask for. More

I was there for just an oil change. The staff was courteous and polite and it was done in about an hour. The staff was courteous and polite and it was done in about an hour. More

Excellent, very professional and fast service department - thank you so much for the quick oil change! - thank you so much for the quick oil change! More

Kayla was really nice and very informative. She made the process very easy and clear and notified me when my car was done being serviced. She made the process very easy and clear and notified me when my car was done being serviced. More

It was a pleasure working with the jim ellis crew I will return real soon return real soon More

Service advisor Jahvon Sims was very knowledgeable ,helpful and professional. I enjoyed working with him regarding my car. ,helpful and professional. I enjoyed working with him regarding my car. More

Great quick service. Went extremely quickly and fantastic communication from the service advisors. Great team is awesome Went extremely quickly and fantastic communication from the service advisors. Great team is awesome More

My oil change was done within an hour. Kris and Mark took great care of me. Kris and Mark took great care of me. More

They cannot fix your car! I brought my car in July for an axle repair. I didn’t get the car until September but it was still not functioning. I gave it right back, two weeks I brought my car in July for an axle repair. I didn’t get the car until September but it was still not functioning. I gave it right back, two weeks went by and they said I needed new tires even though my tires were only 9 months old but I bought new tires anyway. Still didn’t fix it brought the car back the same day. Another month passes, they say I need a motor mount, didn’t fix it, then th year said I needed a whole new motor. On Halloween they say my car is ready. Obviously no one drove it as it was worse than when I brought to them in July. I decided to trade in my car that day as obviously Jim Ellis Kia is unable to repair vehicles! More