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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,099 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,099 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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August 03, 2024
Brought my Telluride in for a recall campaign. Service was prompt, efficient, and was back on the road in 90 minutes Service was prompt, efficient, and was back on the road in 90 minutes More
by matthew.rickets
Verified CustomerEmployees Worked With
August 03, 2024
Dealership really put me in a bind after my first oil change because it was done incorrectly. I had to arrange for a tow and subsequently rent a vehicle for a couple days because couldn’t get appointment change because it was done incorrectly. I had to arrange for a tow and subsequently rent a vehicle for a couple days because couldn’t get appointment right away More
by FREDERICK_BROWN341
August 03, 2024
Actually enjoyed our purchase process AND have had stellar customer service every 5,000 miles with the Service Department Team. Service Advisors and Technicians have been great! stellar customer service every 5,000 miles with the Service Department Team. Service Advisors and Technicians have been great! More
by patricktansor
Employees Worked With
Jahvon
August 03, 2024
Great experience, even though their system was down they didn’t skip a beat. They were still very nice and accommodating. didn’t skip a beat. They were still very nice and accommodating. More
by TANIESHA58
Employees Worked With
August 02, 2024
So impressed with the service. The costs were very competitive. They took care of everything very quickly. Mark and the 2 Chrises are fabulous. Never had such a positive experien The costs were very competitive. They took care of everything very quickly. Mark and the 2 Chrises are fabulous. Never had such a positive experience with a dealership. Thanks everyone. More
by lenidubois
Employees Worked With
Other Employees :
Chris the sales agent and Chris the service representative. , Diana Bell
August 02, 2024
Our service Consultant Jahvon Sims was awesome. He saw that I was waiting for a bit and stepped up to assist me. I’m glad he did!! He was very polite and kept us updated at every step of our servic He saw that I was waiting for a bit and stepped up to assist me. I’m glad he did!! He was very polite and kept us updated at every step of our service. His service skills are top notch!! We felt like a customer and not just another person bringing their car in for service. He did it all with a smile and a great attitude. More
by Pmaster2755
Employees Worked With
Jahvon Sims
August 01, 2024
The young man that severed me was very professional and very courteous. The best price. very courteous. The best price. More
by TOBRENDAH
Employees Worked With
July 31, 2024
My car service was fast we didn’t wait too long and service was very friendly service was very friendly More
by Diana
Employees Worked With
July 31, 2024
The service person Jahvon met me at the door, explained everything very well. When my service was completed, Jahvon explained all that was completed, checked me out and walked me to my car. Great Service!! everything very well. When my service was completed, Jahvon explained all that was completed, checked me out and walked me to my car. Great Service!! More
by PADEVINE
Employees Worked With
Jahvon Sims
July 31, 2024
Service team got me in quickly, quoted a realistic and accurate wait time, and offered rides to/from a nearby location. I waited in the main showroom where I had fast internet and a comfortable table at w accurate wait time, and offered rides to/from a nearby location. I waited in the main showroom where I had fast internet and a comfortable table at which to work. Highly recommend. More
by LMLICKTEIG
Employees Worked With
Mallory Crabb - 5 stars!
