Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,099 Reviews
Call Service Center (404) 445-2636

4,099 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
September 02, 2024

Jim Ellis Kia is the best place to go and purchase a vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied i More

by CHRISTINEOWENS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Christineowens39! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2024

Nice environment, great customer service, great experience, can't complain about anything overall great! D More

by ELISAVERAS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Johnson
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Elisaveras25! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

September 01, 2024

Jahvon Sims the service advisor was very professional and took care of what needed to be done. More

by RBONAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

Came in for an oil change and they were able to go ahead and do the inspection for a recall and complete the recall. More

by stevenewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Stevenewberry! Thanks again for the positive feedback, and we hope that you have a great day!

August 31, 2024

The work in my car is done correctly. I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you More

by Febenzem71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Febenzem71, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

Great service! All the work was done ahead of schedule and everyone was very helpful More

by fortedriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Fortedriver! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

Wait was acceptable. Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mil More

by DOUGTHACKERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dougthackery! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

I have to say that this was very good experience. Madison did a great job of keeping me updated as my car was in the shop. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Patrick! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 31, 2024

The technician is not timely or well trained. That took a few minutes to complete had my car for 10 days. When he did not know what to do, it took a week for a tech communication with Kia USA to More

by CHRISTINEPRICE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty is 5 stars
Report | Print
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 30, 2024

Madison was wonderful. Everyone was wonderful! Thank you very much for the thorough service. Cheers More

by Tuemlerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

1
...
40
41
42
...
410