Jim Ellis Kia of Kennesaw - Service Center

Service was great and I was taken in on the same day for service update 10,000 miles and recalls. I was in and out in less than 2 hours. Everyone was so helpful and friendly and I have decided to make thi service update 10,000 miles and recalls. I was in and out in less than 2 hours. Everyone was so helpful and friendly and I have decided to make this my new dealership going forward. Bob More

Jimmy was great, and the entire transaction, while long, was informative and professional throughout the deal. was informative and professional throughout the deal. More

Had to ask for updates. Never got an answer as to when could I pick up my car (after 10 days in there) I even called and no answer either. So I picked it up but no because Never got an answer as to when could I pick up my car (after 10 days in there) I even called and no answer either. So I picked it up but no because someone told me it was ready…… always a terrible customer service in this place More

Mark is the best! He is very knowledgeable and keeps you updated through the process. He is very knowledgeable and keeps you updated through the process. More

Great service. I texted after hours for a next day appointment and even though there were no appointments left they worked me in. I texted after hours for a next day appointment and even though there were no appointments left they worked me in. More

The service was wonderful- Robert Billings greeted me very quickly, he listened to me and got my car back to me very quickly. He’s friendly, helpful and patient. very quickly, he listened to me and got my car back to me very quickly. He’s friendly, helpful and patient. More

Service was fast for my scheduled appointment and my service advisor Robert was very knowledgeable. service advisor Robert was very knowledgeable. More

I brought my vehicle in for a recall and test drive a new EV while I waited. Service was quick and everyone was knowledgeable and helpful. Looking forward to purchasing another Kia. EV while I waited. Service was quick and everyone was knowledgeable and helpful. Looking forward to purchasing another Kia. More

My new service advisor Phil was very good. My work was done in a timely manner My work was done in a timely manner More

Great people great service. They we effcient addressed the recall quickly.and got me on my way. They we effcient addressed the recall quickly.and got me on my way. More