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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,082 Reviews

4,082 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 22, 2025

Mark was an absolute pleasure to work with! From the moment I walked in he greeted me and got me checked in. We walked over my truck, he gave me an estimated total, a quick tour of where I woul More

by Shantazha B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Shantazha B! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2025

Always helpful and courteous staff. Far above par from any other service center I've ever dealt with. More

by DIANNERASCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn - service dept.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2025

Excellent service and nice facility The staff was friendly. I was happy to wait for my vehicle to be serviced More

by LAWSONHTCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 21, 2025

Khris M was super nice and helpful with getting my car taken care of. Well done More

by SCARLETJEDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Scarletjedmondson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2025

I had a great encounter with Jahvon Sims in the Service Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson More

by sgtpeace2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerroski was also very polite and attentive to my car being serviced.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

I. 'Ve been a customer since Cobb Kia/ Jim Ellis for years. I purchased my first kia car in 2009. Then I purchased a brand new 2014. I moved from marietta to lithia springs and iI drive to jim ellis k More

by EJOHNSON.ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden,
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Ejohnson.et! Thanks again for your business! Take care!

January 17, 2025

Jim Ellis KIA Kennesaw always make you feel at home. I am comfortable with them servicing my vehicle. The services advisor, Kris Musgrove is very attentive and professional. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Dab, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 17, 2025

Phil Joyce was helpful and courteous. Service was relatively quick and got me on my way. Thank you! More

by Mh.hirschfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Mh.hirschfield, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. More

by vanessasowemimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

they were very helpful and kept me updated and were efficient so i did not have to wait extra More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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