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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
3,949 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,949 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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November 12, 2024
The "customer service" women for service is awful. She was rude, loud, and obnoxious. It is sad that she is you point of contact. I would never recommend service here. She was rude, loud, and obnoxious. It is sad that she is you point of contact. I would never recommend service here. More
by Shortjeff93
Employees Worked With
She did not give name
November 12, 2024
I purchases 2013 Kia Sportage I had the vehicle for 7 Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pic Years. Okay the problem I was having them in the beginning for New Management took over or too much oil was put in my vehicle several time I have pictures of that and we have a recall on the Kia so they just trying to make my life so complicated I have a warranty and they know about the recall so what gives!! I just want to be treated like any other individual I can't get a loaner car cuz the new management doesn't do that I want them to honor I have it in black and white my warranty still good there's a recall so what's the problem cannot your tech figured it out or what's going on really. More
by brigettr5
November 12, 2024
The service that Kristian provided was amazing. He responded quickly and was very detailed. The mechanic that made the video was also very detailed and informative to let me know what was going on. He responded quickly and was very detailed. The mechanic that made the video was also very detailed and informative to let me know what was going on. 10/10 service More
by quishael33
Verified CustomerEmployees Worked With
November 12, 2024
Excellent customer service by all staff and I would continue torecommend your dealership to my family and friends. continue torecommend your dealership to my family and friends. More
by KUMARGA
Employees Worked With
Other Employees :
Mallory Crabb. Five*****
November 12, 2024
Courteous and efficient. Had my car back to me in one day. Very satisfied with the service. Had my car back to me in one day. Very satisfied with the service. More
by clebiecki
Employees Worked With
November 10, 2024
Fast, convenient, clean. Went for second free oil change and hot tire rotation as well. Went for second free oil change and hot tire rotation as well. More
by sandy mcintosh
Employees Worked With
November 10, 2024
Quick, friendly, and helpful! They even volunteered a coupon that saved me money! No unnecessary service costs. They even volunteered a coupon that saved me money! No unnecessary service costs. More
by BETHFOSTER1522
Employees Worked With
November 09, 2024
Worst dealership ever. Sold me tires that looked old. One had problems from the beginning. Air was running out every day. They refused to fix it or replace the tire althoug Sold me tires that looked old. One had problems from the beginning. Air was running out every day. They refused to fix it or replace the tire although it is supposed to have road hazard warranty. Told me that my wheel was the problem. However I went to Costco tires and they told me the tire kia dealership sold me was bad. They switched it to my old tire. I have been driving on the old one for over 2 weeks with no problems. Do not trust this dealership! More
by krystyna1980
Employees Worked With
November 09, 2024
Jim Ellis Kia of Kennesaw provided very fast and efficient service. Employees were helpful and kind. efficient service. Employees were helpful and kind. More
by Brooklin
Employees Worked With
November 08, 2024
Best dealership in Town. Highly recommend for my friends and family. Have best team very professional and friendly. Highly recommend for my friends and family. Have best team very professional and friendly. More
by AELITAHUNT
Employees Worked With
