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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,086 Reviews

4,086 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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June 12, 2018

seemless The service was timely and I did not have to wait. The people are friendly and I was in and out in no time at all More

by MRSA.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Rachel Vera, Robbie Brooks
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2018

Great Service Service, value & people are the reasons I go to this location.. Robbie is great and knowledgable, I trust him.. which to me is the most important elem More

by TDPIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It's experiences like yours that really keep us motivated! It means a lot to us to have earned your trust in Robbie. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 12, 2018

Wonderful Customer Service from Ms. Diana! I have had the pleasure of working with Diana for many years, originally @ KIA Cartersville, where my KIA was purchased and now @ KIA Kennesaw. Dedic More

by Robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young shuttle drivers working on 6/11/18, apologies I did not remember thier names. , Diana Bell
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Robyn, thank you for sharing your response to Diana's outstanding customer service! We're looking forward to your next visit with us!

June 11, 2018

Oil Change- General Service Diana Bell was very knowledgeable, helpful, and friendly. The service was excellent and they even washed and vacuumed out my car! I appreciate the sh More

by CLARKMARY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for letting us know what a great job Diana did for you! We look forward to seeing you again!

June 11, 2018

Service dept review Great customer service, very attentive, friendly was very helpful. Even made sure the bugs were off my car after it had been washed, made them redo. More

by Sorrento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for the kind words about our staff! Thank you again for the great review!

June 11, 2018

Service Advisor was a GREAT help I purchased a used car about a month ago, after 1st tank of gasoline, and checking my dipstick showed half qt down and oil was brown, I called and exp More

by WERNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for reaching out. Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2018

Great service I have been coming to this location for several years. The service is always great and very friendly staff make this my go to service center. More

by BHEALTHY4LYFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for choosing Jim Ellis Kia of Kennesaw for all of your service needs! We sincerely value your business, and we look forward to seeing you on your next visit. Take care!

June 08, 2018

Excellent as always! I came in for my 5000 mile oil change. The staff is personable, excellent service, and my car was very clean after the service work. More

by SMITHKELLYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Alex Williams
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We hope everything was completed to your satisfaction! Come back and see us again any time!

June 07, 2018

Prompt and efficient! I did not have an appointment however, this did not prevent me from receiving efficient and prompt service. I would not hesitate in recommending this More

by JCANFILLE2005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for your praise and kind comments about our team. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 06, 2018

Quick and Good. Service was good. Place was very busy but my car did not take but 30 minutes or so. Staff was helpful and nice even though i came in on a short notice More

by MRASHID0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear we could get you back on the road so quickly! We hope to see you again!

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