Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
3,954 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Can I rate them 10 stars! My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He guided me through the process with a more than fair deal. One of the best experiences buying a car!!! Thanks Jim Ellis! More
Recall repair and routine service. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. More
Was pleased with results We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. More
Not sure what this means Lavar Frederick has been my Service Advisor the last couple of times I visited the service center. He has always been pleasant and professional. He Lavar Frederick has been my Service Advisor the last couple of times I visited the service center. He has always been pleasant and professional. He is an asset to the dealership. More
Oil change I came in for a oil change and tire rotation on may 12th @ 8 in the morning and they were finished just before 9a.m. It pays to get and early morning I came in for a oil change and tire rotation on may 12th @ 8 in the morning and they were finished just before 9a.m. It pays to get and early morning appointment. Good job More
Excellent Service EVERY time In all the years we've been having our KIA's serviced at this location, we have only had one issue with a service and that was the ONE time we visited In all the years we've been having our KIA's serviced at this location, we have only had one issue with a service and that was the ONE time we visited and didn't use Robbie as our service guy. We are very specific now as to what day and time we visit! We know that we can count on Robbie to ONLY recommend service that our car ACTUALLY needs. He's a valuable asset to this organization!! We highly recommend this service team. More
Quick With the new ownership of Jim Ellis, I can already see the difference in service and it is much better than before. I will come back. With the new ownership of Jim Ellis, I can already see the difference in service and it is much better than before. I will come back. More
routine scheduled maintenance Very professional and helpful staff. I was provided a courtesy pick up and drop off to my office while my Sorento was at the dealership. I couldn't ha Very professional and helpful staff. I was provided a courtesy pick up and drop off to my office while my Sorento was at the dealership. I couldn't have serviced my vehicle if they couldn't give me a ride. That was invaluable to me. I'll always choose Kia Kennesaw. More
Pitiful Went in to look at my brakes. still makes the most annoying noise. never going there again. was so much better when it was Cobb County Kia Went in to look at my brakes. still makes the most annoying noise. never going there again. was so much better when it was Cobb County Kia More
Scheduled Maintenance Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The ser Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The service was quick, More