Jim Ellis Kia of Kennesaw - Service Center

Fast and Friendly I came I. Last minute for an oil change and was taken care of right away. I appreciate the fast friendly service, will definitely be back. I came I. Last minute for an oil change and was taken care of right away. I appreciate the fast friendly service, will definitely be back. More

Excellent service from start to finish The service visit was great from the second I was greeted till the time I left. Although it seemed crowded, I was in & out in under an hour. My serv The service visit was great from the second I was greeted till the time I left. Although it seemed crowded, I was in & out in under an hour. My service agent, Lavar was excellent More

May 21 2018 Service The experience overall was good. It took longer than I anticipated considering I was the first in line for service. Ideally, I believe an oil change w The experience overall was good. It took longer than I anticipated considering I was the first in line for service. Ideally, I believe an oil change without a tire rotation should not take more than 45 minutes. I arrived before the gate opened at 7:30, and left after 9AM. More

Great service and prompt repair I called Jim Ellis Kia to report check engine light on my Kia Sorrento. I was given an appt. the next morning. The staff was friendly and got started I called Jim Ellis Kia to report check engine light on my Kia Sorrento. I was given an appt. the next morning. The staff was friendly and got started on assessing the problem right away. Diana Bell was my service consultant and she kept me informed. When repair was complete Diana gave me back a clean and vacuumed vehicle. Awesome service! More

Great job! Everyone is always so accommodating and helpful. They do a great job! I have been pleased every time I have been in whether it’s for service or to ju Everyone is always so accommodating and helpful. They do a great job! I have been pleased every time I have been in whether it’s for service or to just ask a question. Ryan Shinholster, my salesman, and Levar Frederick, my service adviser, are both great to work with. More

Appointment with Rachel re: loss of a/c on 2012 Sorento. Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the c Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the charge to be absorbed into final bill if work done. Explained process for evaluating source of coolant leak in system and process for repairs. Work done in two hours. Replaced a/c discharge hose, and inspected compressor clutch assembly....o.k. Satisfied with final outcome. Further comment: 1. Labor charge of $260 seems excessive for about 2 hours ...@ about $ 130 per hr.....? 2. Charged $ 138 for a/c hose, which is well above $25 retail price 3. A $ 25.92 charge for "supply fee for repair order" not explained Total bill of $434.92 is too high. More

Great service,thanks to sev. rep. Devar fredricks Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles at Jim Ellis Kia dealership.zzz a More

GREAT SERVICE Everyone was friendly, and the servicing of my vehicle was done quickly. I especially appreciate the car wash. Also, my vehicle was brought ou Everyone was friendly, and the servicing of my vehicle was done quickly. I especially appreciate the car wash. Also, my vehicle was brought out quickly when the work was complete. More