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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,086 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,086 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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July 31, 2018
Exceptional Service I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was l I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was lucky to get Leanne Knight. Immediately, she put my mind to ease and fit us in as soon as we could. When we arrived, she treated us with respect and kindness. She is exceptional at what she does. She was very honest and did what she could do to get our car properly fixed. All of my family drive a Kia, about 8 of us. Now I know where to go in Georgia when I am ready to buy another. All because of the type of service we receive. Thank you so much! -V. Ragoonanan More
by Trivin
Employees Worked With
Leanne Knight
July 31, 2018
Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely manner. More
by MARK.MCCRAY
Verified CustomerEmployees Worked With
Lavar Frederick
July 31, 2018
Service Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. More
by DANKST
Employees Worked With
Lavar Frederick
July 31, 2018
Thank you Service Dept! Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy and quick. More
by SF12760
Employees Worked With
Robbie Brooks
July 31, 2018
Great The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend More
by ZAKKMCDONALD
Employees Worked With
Leanne Knight
July 31, 2018
Oil change maintenance I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snac I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snacks bountiful. The techs do a great job and work in a timely manner. I love the service. More
by STERLING0055
Employees Worked With
Lavar Frederick
July 30, 2018
Diana Bell is excellent I’m happy and certified with service from JIm ELLis KIA.. Specially Diana Bell.. She alway give perfect and excellent service.. Thank you for BEST S I’m happy and certified with service from JIm ELLis KIA.. Specially Diana Bell.. She alway give perfect and excellent service.. Thank you for BEST SERVICE More
by iiskandar69
Employees Worked With
Diana Bell
July 30, 2018
SERVICE IN SERVICE DEPT Engine light was on. Didn't know what problem was and took car in without an appointment. Greeted by Jason who told me what it possibly could be. Said Engine light was on. Didn't know what problem was and took car in without an appointment. Greeted by Jason who told me what it possibly could be. Said since I didn't have appointment it could be a while. But he also said if it would be an extended wait time that they could have car to take me wherever I needed to go to while they worked on my car. He also asked if I would like a car wash. It didn't take long at all for them to complete work on my car. He also told me problem and how to avoid cost if it happens again. Very happy with his honesty, professionalism and help. Will ask for him anytime I will take my car in for service. More
by YOLANDA WINGFIELD
Employees Worked With
Jason
July 30, 2018
Great service They are always courteous and get the job done. AlwYs pleases with my service when I leave. Love that they have early service so I’m not late to work! They are always courteous and get the job done. AlwYs pleases with my service when I leave. Love that they have early service so I’m not late to work! More
by CANESSA30
Employees Worked With
Leanne Knight
July 27, 2018
Was very pleased! I am third time customer at this location, and it has been a while since I have had a pleasant experience, and it was that! My service associate today I am third time customer at this location, and it has been a while since I have had a pleasant experience, and it was that! My service associate today was Lavar Frederick, he was very tuned in with how to provide excellent customer service, the comfort of my visit, and having my vehicle service complete in the time he promised, I was very delighted to experience how Lavar went the extra mile, can't thank him enough! Thank you! More
by SHIMMYREDHOT
Employees Worked With
Lavar Frederick
