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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
3,954 Reviews

3,954 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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June 15, 2018

Out standing service The team did everything they could to make sure that we were very satisfied . I wouldn’t take my cars any where else . And when I am ready to buy my More

by MICHAEL.MAGNACCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and this wonderful review! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

June 14, 2018

Service was great, no problems. Will return when I'm ready for my next service. Will recommend to friends. Thank you very much. Love me vehicle. More

by kiaamy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive service experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 14, 2018

Great service and first experience! I just relocated to Georgia from Florida. Lavar was great and very helpful! Lavar was very very knowledgable and assisted in anyway possible. Fast and More

by trandell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad Lavar was able to really help you out! If you're ever in need of more help, please let us know!

June 14, 2018

Robert in Service is amazing Getting your car serviced can be a stressful thing especially with the dealer that does not communicate well or provide good customer service. This is More

by MIKE MCLEROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Maxted, Robbie Brooks
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mike! We are so glad we could provide you with a less stressful service experience! Please don't hesitate to reach out if there's anything additional we can do for you. We are more than happy to help!

June 13, 2018

SERVIE EXPERIENCE IT'S ALWAYS SERVICE WITH A SMILE AT THIS STORE. DIANA BELL IS GREAT!! SHE'S ALWAYS PLEASANT AND VERY RELIABLE. SHE VERY HONEST AND SHE GETS YOU IN AN More

by CLARENCE.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DIANA BELL
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Clarence, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2018

My experience with my recent service The reason behind my service is my service person that I've been with for years of owning my Kia Sorrento. Diana, has been one of the most helpful per More

by MEARIAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Meariaf, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 13, 2018

Curtious I am always pleased of all Kia operations staff. My questions and concerns are answered, and they are very personable, professional with a warm first More

by GMWINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felicia Watson, Chris Turner
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2018

Service Quick with the service and very courteous… helpful and very knowledgeable made my experience pleasure. I will definitely recommend to a friend and w More

by WASTEWATCHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing us for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 12, 2018

seemless The service was timely and I did not have to wait. The people are friendly and I was in and out in no time at all More

by MRSA.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Rachel Vera, Robbie Brooks
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2018

Great Service Service, value & people are the reasons I go to this location.. Robbie is great and knowledgable, I trust him.. which to me is the most important elem More

by TDPIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It's experiences like yours that really keep us motivated! It means a lot to us to have earned your trust in Robbie. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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