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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,095 Reviews

4,095 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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August 15, 2018

Leaving satisfied... I've used this Kia dealership for every service on my 2013 Kia Optima and have left grateful and satisfied. I would recommend them based on their at More

by BILLBURKE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera, Diana Bell
Aug 18, 2018 -

Jim Ellis Kia of Kennesaw responded

Bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Thank you so much for choosing us for all of your automotive needs!

August 14, 2018

Great service department! Diana in the service dept was great. She's kept my updated on my car and was very personable. They even washed and vacuumed my car for free! More

by MELISSASMITH0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Melissa, thank you for taking the time to let us know how Diana did! If you're ever in need of more help, please let us know!

August 14, 2018

Will be back again and again Jim Ellis has again exceeded my expectations. The service department is making adjustments in customer service that others should take note of. The More

by WECANGETEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Diana reflected this. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2018

Awesome service Great service was provided . It was free and I was offered a ride to the mall while my car was serviced . It was an overall great experience. I also h More

by DAVIDAH.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera, Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Davidah, we're glad you had such a wonderful service experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2018

Great Service was quick I was in and out..Hot coffee was available. Friendly faces everyone willing to help. The facilities was very clean including restroo More

by fford2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams, Leanne Knight
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We always strive to provide a stress free and comfortable environment for all of our valued guests and we are pleased to hear that you found this to be the case during your visit. We're looking forward to your next visit with us!

August 14, 2018

Maintenance Service fro my 2017 Sportage From making my appointment to my departure - the customer service was fantastic. Everyone I came into contact with greeted me with friendliness and g More

by CYNTHIA.GEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Cynthia, thank you for sharing your experience with us! We're so excited to see that you enjoyed your time with Robert. If you have any further questions, please give us a call. We're always happy to help!

August 14, 2018

Excellent service Kennesaw Kia dealer's service was always awesome. They are very kind and friendly. Also, building is always clean and I feel very comfortable. I More

by GAKHEENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2018

Sandra Diana was wonderful! Very professional and thorough. I have been visiting your dealership for 6 years and everyone has always taken great care of my v More

by SANDRA.DIVAJEAN.MANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for your kind words about Diana, Sandra! We appreciate your continued business with us, and we're looking forward to your next visit!

August 13, 2018

Awesome service,awesome people who gives you service. Was very happy with making a appointment and bringing my Kia Soul to a dealer who cares, and service you can't get anywhere else. Best service in Kenn More

by FORLUXURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service and we hope to see you again soon!

August 13, 2018

It was great Always on time anf tell me what happen anf how long he will have me car always respectful at all time i would always come back and ask for laver at al More

by PABELLON955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar anthony freder, Lavar Frederick
Aug 17, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for taking the time to share your experience. Your comments keep us motivated and working hard for all our guests! We're pleased to hear that we are able to provide consistently excellent customer service to you. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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