Jim Ellis Kia of Kennesaw - Service Center

My experience with the dealership was great they exceeded my expectations. I would recommend this dealership to my friends. my expectations. I would recommend this dealership to my friends. More

They were very friendly and efficient, and I loved that they made product recommendations to assist me. they made product recommendations to assist me. More

They did not make all of the repairs even though when we made the appt we had the other repair as well. Tgeh said it would be 1-3 days for the recall and 3-5 days to look at the other. That’s ridiculous. Th made the appt we had the other repair as well. Tgeh said it would be 1-3 days for the recall and 3-5 days to look at the other. That’s ridiculous. They also did not inform us about the software upgrade that they did I. Addition to the seat recall that had the parking brake automatically engage. While I am glad the did it, they should have told us. For days I thought I was going crazy and was googling how to turn this off and trying to fix it until I finally found something about Kia’s “ rolling away” and had an aha moment and called the dealer to ask if they did something and was told they did. More

I got bad experience at Kia service store. I was told to pay about $720 to change brakes but needed to wait several days to get parts. But when the parts arrived and I was told that I had to p I was told to pay about $720 to change brakes but needed to wait several days to get parts. But when the parts arrived and I was told that I had to pay about $2500 to get repaired. It was a big difference and I lost the opportunity to get my car repaired earlier at other stores. I couldn’t accept such high new price and then had to go to Tire Stone to fix and I just paid $1300 which is half price of your store. But the problem is I have wasted several days. Your advisor seems has not enough experience and also was not responsive. I felt very disappointed More

Kris was excellent during my service appointment, very professional, attentive to my needs and got my car taken care of quickly. Really appreciate the level of service every time I come to this dealership professional, attentive to my needs and got my car taken care of quickly. Really appreciate the level of service every time I come to this dealership! More

During my recent visit to Jim Ellis Kia Service Specialist, Phillip Joyce took care of my oil change, tire rotation and courtesy wash. It was an excellent experience because of his professionalism Specialist, Phillip Joyce took care of my oil change, tire rotation and courtesy wash. It was an excellent experience because of his professionalism and attentiveness! I also posted a positive Google review due to the incredible service that I received! More

It's my preferred dealership location to take my Kia's. I've worked with them for the past 7 years. They're very Efficient, considerate, professional. I've worked with them for the past 7 years. They're very Efficient, considerate, professional. More

I tried this location after poor experiences at another Kia. Quick and quality service. Will be my chosen provider going forward. Kia. Quick and quality service. Will be my chosen provider going forward. More

Had 1:00 appointment for oil change & recall fuse. Arrived 12:45 finished 4:30. Even though the service reps were great. The timeframe ridiculous. Arrived 12:45 finished 4:30. Even though the service reps were great. The timeframe ridiculous. More

Katie (this is her name) and Javhon is super nice and friendly. Everyone is nice friendly. Everyone is nice More