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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
3,957 Reviews
Call Service Center (404) 445-2636

3,957 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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September 03, 2024

Great service. I texted after hours for a next day appointment and even though there were no appointments left they worked me in. More

by kari.swingley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Kari.swingley! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 03, 2024

Mark is the best! He is very knowledgeable and keeps you updated through the process. More

by Kristy.landreth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2024

Great people great service. They we effcient addressed the recall quickly.and got me on my way. More

by Victor_wilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Victor_wilkerson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2024

Jim Ellis Kia is the best place to go and purchase a vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied i More

by CHRISTINEOWENS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljka (Zee) Caradine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Christineowens39! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2024

My new service advisor Phil was very good. My work was done in a timely manner More

by MICHELEWALDROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Michelewaldrop! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 02, 2024

Nice environment, great customer service, great experience, can't complain about anything overall great! D More

by ELISAVERAS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Johnson
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Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Elisaveras25! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

September 01, 2024

Jahvon Sims the service advisor was very professional and took care of what needed to be done. More

by RBONAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
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Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

The work in my car is done correctly. I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you More

by Febenzem71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Febenzem71, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

Great service! All the work was done ahead of schedule and everyone was very helpful More

by fortedriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Fortedriver! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

Came in for an oil change and they were able to go ahead and do the inspection for a recall and complete the recall. More

by stevenewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Stevenewberry! Thanks again for the positive feedback, and we hope that you have a great day!

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