Jim Ellis Kia of Kennesaw - Service Center

They cannot fix your car! I brought my car in July for an axle repair. I didn’t get the car until September but it was still not functioning. I gave it right back, two weeks I brought my car in July for an axle repair. I didn’t get the car until September but it was still not functioning. I gave it right back, two weeks went by and they said I needed new tires even though my tires were only 9 months old but I bought new tires anyway. Still didn’t fix it brought the car back the same day. Another month passes, they say I need a motor mount, didn’t fix it, then th year said I needed a whole new motor. On Halloween they say my car is ready. Obviously no one drove it as it was worse than when I brought to them in July. I decided to trade in my car that day as obviously Jim Ellis Kia is unable to repair vehicles! More

Your telling me your multi point inspection found that I needed an $80 cabin filter, but you completely ignored and didn’t say anything about the low tire pressure alarm and didn’t bother to put any air in needed an $80 cabin filter, but you completely ignored and didn’t say anything about the low tire pressure alarm and didn’t bother to put any air in the tire? Makes me question the whole service because how can you possibly miss something so obvious. More

Easy to schedule and very friendly. Work was done faster than estimated. Pricing was not too awful, considering it is a dealership. Work was done faster than estimated. Pricing was not too awful, considering it is a dealership. More

Chris went above and beyond explained everything, the dealership was clean and friendly everything went very smoothly again a big shout out to Chris for everything he had done that was the first time I t dealership was clean and friendly everything went very smoothly again a big shout out to Chris for everything he had done that was the first time I took the Uber I felt safe thank you again Chris for all you did :-) More

The service advisor Cailyn was very helpful and very professional in getting are service performed. I would recommend this dealership to others professional in getting are service performed. I would recommend this dealership to others More

The service center representative Mallory Crabb was very professional, helpful and went above and beyond to help resolve my issues and concerns. professional, helpful and went above and beyond to help resolve my issues and concerns. More

Helpful friendly service personnel. Had me in and out within the time promised. Highly recommended. Had me in and out within the time promised. Highly recommended. More

Went in for my first service for oil change and tire rotation without an appointment and wad in and out under an hour. Was even treated to numerous snacks in the clean waiting area. rotation without an appointment and wad in and out under an hour. Was even treated to numerous snacks in the clean waiting area. More

First oil change at dealership. Got it home and oil leaking out of car. Nuff said. Not returning here again. Got it home and oil leaking out of car. Nuff said. Not returning here again. More

Could not diagnose a problem with 3 separate visits. Anthem Automotive did it in one Anthem Automotive did it in one More