Jim Ellis Kia of Kennesaw - Service Center

Mark was an absolute pleasure to work with! From the moment I walked in he greeted me and got me checked in. We walked over my truck, he gave me an estimated total, a quick tour of where I woul From the moment I walked in he greeted me and got me checked in. We walked over my truck, he gave me an estimated total, a quick tour of where I would check out, the coffee/snack area, the restroom and waiting areas. Once my service was finished he came and got me and took me to my vehicle after paying. I’ve had vehicles serviced at Ford, Toyota and Lexus and have never had service and a bit of comedic relief as great as what Mark provided! Even the way he spoke to those under him was admirable. I’ve also been to the Smyrna and Lithia Springs locations and the service does not compare. This Kennesaw location is now my home location! Great job Mark! I hope you’re my advisor for my next service appointment! More

Excellent service and nice facility The staff was friendly. I was happy to wait for my vehicle to be serviced friendly. I was happy to wait for my vehicle to be serviced More

Always helpful and courteous staff. Far above par from any other service center I've ever dealt with. Far above par from any other service center I've ever dealt with. More

Khris M was super nice and helpful with getting my car taken care of. Well done taken care of. Well done More

I had a great encounter with Jahvon Sims in the Service Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson More

Excellent customer service, excellent service department repair, and the best employees at any car dealership! repair, and the best employees at any car dealership! More

Had a great experience. Cailyn was great to work with as was her colleague, Mark. Cailyn was great to work with as was her colleague, Mark. More

they were very helpful and kept me updated and were efficient so i did not have to wait extra efficient so i did not have to wait extra More

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. especially since I did not have an appointment set, I was a walk-in last minute. More

Phil Joyce was helpful and courteous. Service was relatively quick and got me on my way. Thank you! Service was relatively quick and got me on my way. Thank you! More