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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,086 Reviews
Call Service Center (404) 445-2636

4,086 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 08, 2024

Best dealership in Town. Highly recommend for my friends and family. Have best team very professional and friendly. More

by AELITAHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Aelitahunt, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 08, 2024

Great Customer Service! The ambience and attitude of the Service Advisor was superb! My vehicle seems to be operating smoothly! More

by Scjwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Scjwebb! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 08, 2024

Smooth and informed all the way thru the process. No up sales on stuff I didn't ask for. More

by guda83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Guda83, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 07, 2024

I was there for just an oil change. The staff was courteous and polite and it was done in about an hour. More

by PERSEPHONE.RISING1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Persephone.rising1967! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

November 07, 2024

Excellent, very professional and fast service department - thank you so much for the quick oil change! More

by dr1pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Nov 14, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Dr1pilot! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 06, 2024

Kayla was really nice and very informative. She made the process very easy and clear and notified me when my car was done being serviced. More

by KOO.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
Report | Print
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Koo.jr! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 06, 2024

It was a pleasure working with the jim ellis crew I will return real soon More

by Wilma.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 04, 2024

Great quick service. Went extremely quickly and fantastic communication from the service advisors. Great team is awesome More

by cartman61616
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Lambert, Diana Bell, Norris Burns
Report | Print
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Cartman61616! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2024

My oil change was done within an hour. Kris and Mark took great care of me. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Mxholt! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2024

Service advisor Jahvon Sims was very knowledgeable ,helpful and professional. I enjoyed working with him regarding my car. More

by Hrw205ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Report | Print
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Hrw205ja! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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