Jim Ellis Kia of Kennesaw - Service Center

Ivan was most helpful the second time around! We lost our first car to the flood in Florida. Ivan explained everything to us that we needed to know. He is very knowledgeable and helpful, not to We lost our first car to the flood in Florida. Ivan explained everything to us that we needed to know. He is very knowledgeable and helpful, not to mention patient too!! He has offered us his services without hesitation in case there is anything we need to know or need help with. Great work Ivan, keep going! More

Everyone is on their phone. Don’t care to help and never coming back to this dealership. Don’t care to help and never coming back to this dealership. More

Everything went smoothly, I was in and out quickly and Kris was great, as always. Kris was great, as always. More

The dealership staff was very friendly and courteous and professional. They completed the recall on my car in a timely manner. professional. They completed the recall on my car in a timely manner. More

My vehicle required an oil change and tire rotation, and all services were performed within 1.5 hours. The dealership was clean and I was pleased with the customer service. all services were performed within 1.5 hours. The dealership was clean and I was pleased with the customer service. More

The people were great, though it took three weeks to get my car back for only four hours of labor, and getting an actual person on the phone is next to impossible, all you get is an automated voice. my car back for only four hours of labor, and getting an actual person on the phone is next to impossible, all you get is an automated voice. More

This was the worst experience from start to finish that I have ever had with a dealership. There was no proactive communication and the customer service manager was completely unprofessional when I finally have ever had with a dealership. There was no proactive communication and the customer service manager was completely unprofessional when I finally picked up the car after almost FIVE months. More

This dealership was super friendly and accommodating, especially Philip. Planning to go back again soon! especially Philip. Planning to go back again soon! More

The staff was very friendly. Service was quick! I appreciate how they got me in and out in a timely manner. Service was quick! I appreciate how they got me in and out in a timely manner. More

Fast and clean. Service members friendly and informative. Will definitely come back and have my vechile worked on again. Service members friendly and informative. Will definitely come back and have my vechile worked on again. More