Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,220 Reviews of Jim Ellis Kia of Kennesaw - Service Center
I took my car in over the weekend to have a bunch of work done on it. Phil got me checked in quickly and my car was done in the exact amount of time that he told me it would be. done on it. Phil got me checked in quickly and my car was done in the exact amount of time that he told me it would be. More
I have been twice and have had a good experience both times. Always good customer service. times. Always good customer service. More
The team was terrific, in particular Cailyn Quinn and Jack Stricklin. I was able to have my vehicle quickly looked at, they identified the problem and explained to me the solution. Always a wonderful exp Jack Stricklin. I was able to have my vehicle quickly looked at, they identified the problem and explained to me the solution. Always a wonderful experience here. More
Excellent service. Everyone I encountered was professional and courteous, and a nice waiting room with free snacks and water were provided. Malory was especially helpfu Everyone I encountered was professional and courteous, and a nice waiting room with free snacks and water were provided. Malory was especially helpful and kind. More
Phil is an absolute gem! ! I am always last minute with my oil changes and need to get in quickly. The closest KIA to me is unwilling to accept walk ins and booked out weeks i ! I am always last minute with my oil changes and need to get in quickly. The closest KIA to me is unwilling to accept walk ins and booked out weeks if not months but Jim Ellis Kia gets me in and out with no appt in under two hours. This last time Phil got me out in under an hour. Customer service is unmatched and I will not go anywhere else! More
Friendly and responsive, even though I made the mistake of buying my Telluride from another dealer. of buying my Telluride from another dealer. More
Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet areas, televised areas & a coffee machine are all provided during wait times, even Lyft. More
nice people and great customer service. i liked the video sent to me about my service i liked the video sent to me about my service More
Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning Couldn’t be happier. Great seeing a familiar face &will be returning More