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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,220 Reviews

4,220 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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February 19, 2025

I took my car in over the weekend to have a bunch of work done on it. Phil got me checked in quickly and my car was done in the exact amount of time that he told me it would be. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Ellis Kia of Kennesaw responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Feb 24, 2025 -

Jim Ellis Kia of Kennesaw responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2025

The dealership service was very efficient and very professional. I’ve only had good experience here at this dealership. More

by ARVENELLGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
Feb 21, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Arvenellgardner! Thanks again for the positive feedback, and we hope that you have a great day!

Feb 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Arvenellgardner! Thanks again for the positive feedback, and we hope that you have a great day!

February 16, 2025

I have been twice and have had a good experience both times. Always good customer service. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jacob! Thanks again for the positive feedback, and we hope that you have a great day!

February 16, 2025

The team was terrific, in particular Cailyn Quinn and Jack Stricklin. I was able to have my vehicle quickly looked at, they identified the problem and explained to me the solution. Always a wonderful exp More

by JOHNSHAWEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn Quinn
Feb 19, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Johnshawem! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2025

Excellent service. Everyone I encountered was professional and courteous, and a nice waiting room with free snacks and water were provided. Malory was especially helpfu More

by KIT9790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malory was helpful and kind. , Robert Billings
Feb 18, 2025 -

Jim Ellis Kia of Kennesaw responded

Kit9790, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 12, 2025

Phil is an absolute gem! ! I am always last minute with my oil changes and need to get in quickly. The closest KIA to me is unwilling to accept walk ins and booked out weeks i More

by Kwright802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Kwright802! Thanks again for the positive feedback, and we hope that you have a great day!

February 11, 2025

Friendly and responsive, even though I made the mistake of buying my Telluride from another dealer. More

by Rwnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Lambert
Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Rwnix! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 11, 2025

Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are More

by MG.CHRISTENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Mg.christene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

February 11, 2025

nice people and great customer service. i liked the video sent to me about my service More

by Allenedgeell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 18, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning More

by DAVIDKMCCOLLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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