Jim Ellis Kia of Kennesaw - Service Center

Promptly received my car, everything done in a timely manner, good communication for picking it up. manner, good communication for picking it up. More

Didnt get a proper video review. Instead tech was talking about someone stealing a car. Not sure if they really did 24k mile check up for the EV6 vehicle and checked all filters an Instead tech was talking about someone stealing a car. Not sure if they really did 24k mile check up for the EV6 vehicle and checked all filters and other items. Previous trips in were good. More

It was clean and very organized. My wait was kept to a minimum and was efficient. My wait was kept to a minimum and was efficient. More

Excellent service , courteous And helpful, prompt , and efficient. Thank you very much for the great service efficient. Thank you very much for the great service More

The last experience I had at this service center was great. Chris was an excellent service rep and I have zero complaints about him. Historically, however, I had issues with a brand new car that took FI great. Chris was an excellent service rep and I have zero complaints about him. Historically, however, I had issues with a brand new car that took FIVE MONTHS to get resolved. During that time communication was awful and they kept telling me the problem was solved when it clearly wasn’t. I was without a car for weeks at a time with no explanation. That is the main reason I wouldn’t recommend this service center. Hopefully they’re making improvements though. More

Jahvon was awesome! very professional, kind, caring, ect. I could go on. He got my repairs done in a quick manner. I am very pleased with my experience here at Jim Elli very professional, kind, caring, ect. I could go on. He got my repairs done in a quick manner. I am very pleased with my experience here at Jim Ellis Kia. More

The only thing I have to say that is negative is the price of the service. $123 with a coupon for a basic oil change. The service writers and job completion have always been on point. price of the service. $123 with a coupon for a basic oil change. The service writers and job completion have always been on point. More

The BEST service ever! Trustworthy and honest in all areas. Treat you like family and listen to all your concerns. So grateful to have a team that works hard and resolves a Trustworthy and honest in all areas. Treat you like family and listen to all your concerns. So grateful to have a team that works hard and resolves any challenges with the car & customer. Keep up the magnificent work! More

The service department was excellent. The services advisor Madison was great explaining the service my car would receive and the estimated cost. The video from the mechanic outlining the The services advisor Madison was great explaining the service my car would receive and the estimated cost. The video from the mechanic outlining the service he completed was something I never experienced before. Great service great experience More

Jahvon took great care of me. He made sure all of my car's issues were addressed. He made sure all of my car's issues were addressed. More