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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,200 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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May 25, 2025
No longer about customer service, prices are too high, and long time customer loyalty doesn’t gain you anything either. and long time customer loyalty doesn’t gain you anything either. More
by MARLAMORRIS
Verified CustomerEmployees Worked With
May 25, 2025
Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back. very knowledgeable and professional. We will definitely be back. More
by Shacoya
Employees Worked With
May 24, 2025
I had the transmission replaced at Jim Ellis KIA Service and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael and I making his first new car purchase on a KIA Sportage. The car went in for the catalytic converter change as we sat down to discuss financing and before we left the table to close on the Sportage the car rolled out ready for the road. More
by anton4648
Employees Worked With
Cailyn Quinn & Mark..Supervisor
May 23, 2025
The waiting are was nice, there is a nice coffee machine while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehi while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehicle giving me a detail description of what was done, and what was recommended to be done. More
by tegoo23
Employees Worked With
May 20, 2025
I always come here to get my car serviced. I am really happy with them. The advisors here are very good. They never offer unnecessary replacements for my car, which I really like. I am really happy with them. The advisors here are very good. They never offer unnecessary replacements for my car, which I really like. More
by ALAMINBEPARY1
Employees Worked With
Mark Germani
May 18, 2025
Work was completed and the vehicle was delivered to me. Great service! Great customer service! Great service! Great customer service! More
by SANDRAD1520
May 17, 2025
Easy and helpful for the required service. Kept me informed and managed the process in a professional way Kept me informed and managed the process in a professional way More
by lorrainelamb
Employees Worked With
May 15, 2025
I had a great experience at Jim Ellis Kia of Kennesaw’s service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process service department. I was just there for recall so I was not paying for any services but they treated me very well and walked me through the process and everything I needed. More
by daniela.binns
Employees Worked With
