Jim Ellis Kia of Kennesaw - Service Center

The service was absolutely amazing. I was so happy. Everyone seems so kind and helpful. I’m extremely satisfied. And I’ve decided to have my EV9's main service done here. I was so happy. Everyone seems so kind and helpful. I’m extremely satisfied. And I’ve decided to have my EV9's main service done here. More

The service was friendly and on time. We had a good interaction with everyone involved. We had a good interaction with everyone involved. More

I really like this dealership. They are so friendly and helpful. I would recommend them to anyone. They are so friendly and helpful. I would recommend them to anyone. More

Great service, they listen to what I am saying about the the problems that I am experiencing with my vehicle. the problems that I am experiencing with my vehicle. More

Our car was finished in a timely manner. We will definitely be back for service We will definitely be back for service More

Service was good and while my car was there I was told what my car needed and the cost. My questions were answered and all was done in one day. what my car needed and the cost. My questions were answered and all was done in one day. More

Worst experience I’ve ever had. Jahvon never called or contacted me in the over two weeks KIA had my car. I tried calling on multiple occasions and no one was available to talk and Jahvon never called or contacted me in the over two weeks KIA had my car. I tried calling on multiple occasions and no one was available to talk and no one called me back. I called and left the service director a message, and they also did not call me back. I finally had to go back to the dealer in person to pick back up my car because I needed it. When I picked it up, I found they did not even look at my car in the two weeks they had it. It was a total waste of my time and I would appreciate a call back for a explanation of what happened. More

Good service and goof location. . Clear communication and explanation of services.. Quick completion as well . Clear communication and explanation of services.. Quick completion as well More

Friendly and experienced sales staff. Wide in-stock selection. Great follow-up for training on new vehicle features. Wide in-stock selection. Great follow-up for training on new vehicle features. More

From the time you get there, the people are very pleasant. There is a very nice place to sit while wait for your car to be serviced and snacks. The service department is also awesome every one of th pleasant. There is a very nice place to sit while wait for your car to be serviced and snacks. The service department is also awesome every one of them. And the sales person I got my car from and the person I did the Final paperwork are all great. More