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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,081 Reviews

4,081 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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February 07, 2025

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. More

by Janjoe97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Always excellent service. Always excellent service, ready when promised and overall the staff is very friendly. More

by EV Lady
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
February 06, 2025

I really enjoy going to Jim Ellis Kia in Kennesaw, a young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, More

by HACIENDADAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Too expensive service, burns a big hole in the pocket. I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation tha More

by SHARAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

The dealership for me in quickly for a recall I waited months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. More

by CELENAOCONNELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

This dealership has been a pleasure. They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciat More

by dsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
February 04, 2025

Mark it’s the best thing that happened after sliced bread! Everything at this Kia dealership was amazing! Thank you so much! More

by mariolveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariolveira8! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Mark is always there when I need him Always knowledgeable any question. Ps a great personality More

by TOBIERUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Tobierussell! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Phil was amazing! had a great experience. Looking forward to the next time I need to bring my vehicle in More

by muwwakkil.shomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Mallory Crabb is absolutely wonderful. She was professional, knowledgeable, and a pleasure to work with. The work itself was professional and I have no issues at all recommending Jim El More

by chrystle1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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