Jim Ellis Kia of Kennesaw

The entire process was a lie....from the beginning price over the Internet, to the financing I was told was available and it wasn't. The whole place is filled with crooks and I wouldn't send my enemies the over the Internet, to the financing I was told was available and it wasn't. The whole place is filled with crooks and I wouldn't send my enemies there to buy a car..Elvis and Tim Dawson are idiots. More

This is the first time that I am going to own a new car and I was hesitant at first because I thought all Salesmen will try to lure you into something that you don't need. I was proved wrong the minute I and I was hesitant at first because I thought all Salesmen will try to lure you into something that you don't need. I was proved wrong the minute I walked into Cobb County Kia. Tony Benge greeted us as soon as we got out from our car. He ask us what we need and introduced us to Elvis Presley. Elvis is a very jolly person that you would be at ease talking and joking around. We told him what we want and he introduced us to Tony Benge which is the BEST and his award will speak for that. Tony ask us what we want and he is not the type of person that sells you cars that you dont need. He really cares of what we WANT. He really listens to our situation and makes suggestions. I trust him right away because I know that he is really honest on what he says. He thoroughly went through all the specs and benefits of the car. After test driving over the weekend, I realized that I really loved the car so we went and closed the deal on Monday. Elvis and Tony were very helpful and considerate of our situation. They make me feel that I am important to them and my big leap on owning a car means a lot to them too. I would really recommend this dealership especially Elvis and Tony... More

The sales team at Cobb County Kia was great I really enjoyed my new car buying experience. I will recommend them to everyone I know. I am now the proud owner of a beautiful new Kia Forte Coupe. Before v enjoyed my new car buying experience. I will recommend them to everyone I know. I am now the proud owner of a beautiful new Kia Forte Coupe. Before visiting Cobb County Kia i had been to another Kia Dealership closer to my home, that was not a pleasant experience. I was glad to find a car dealership with a great staff. I hope the service department is as wonderful as the Sales Department and the Finance Department. More

I found Cobb County Kia great to work with. I had 2 almost new vehicles to trade with the goal of getting down to one, and I was pleased that the deal they offered was actually a little better than the almost new vehicles to trade with the goal of getting down to one, and I was pleased that the deal they offered was actually a little better than the one I had come up with after researching on the internet to see what a reasonable discount could be given on the new car, and using Black book/Blue book to value my trades. Brian gave me a no pressure straight deal, no going back and forth that is so typical of dealers these days. When I got to finance, Ian secured a great rate and was very efficient with the paperwork. No pressure to buy the add ons in finance either. Just an explanation of what each item was, and I made the decision on what to purchase. Title work was done, and payoffs executed quickly and efficiently as well. Kudos to the entire staff for a fantastic experience! Highly recommended! More

They had just traded for a older silverado, They had it inspected and checked out real fast. Todd gave us the price and wrote a check, The process was less than a half hour. No pressure or hassle, Tony got inspected and checked out real fast. Todd gave us the price and wrote a check, The process was less than a half hour. No pressure or hassle, Tony got Todd right away. Thanks again I love my truck More

Excellent, excellent service!!! I have bought many cars in the past but i had never before had an all-around pleasant experience until I came to Cobb County Kia. They took great care of me from beginning t in the past but i had never before had an all-around pleasant experience until I came to Cobb County Kia. They took great care of me from beginning to end. They gave me a more then fair amount for my trade and handled everything for me. My tag, my registration, my pay-off for my trade and even had all my paperwork prepared before I arrived at the dealership. In the past buying a new car was something i dreaded. Hours spend negociating, lots of time wasted waiting to get all the paperwork done etc. But not this time.... There was no endless time spend in finance and no waiting for the new car to be ready for delivery at Cobb County Kia. I got a full explantion of all the features of my new vehicle and they even connected my cellphone with the new cars Bluetooth for me before I left the dealership. I am very impressed and will make sure I tell all my friends and family to go see Tim Dawson and his team. THANK YOU COBB COUNTY KIA!!!!! More

The experience myself, my husband & son had at Cobb County KIA was excellent!!It started with a simple phone call at which time I spoke with Jason Courie. It was already close to 7:00 pm & they closed County KIA was excellent!!It started with a simple phone call at which time I spoke with Jason Courie. It was already close to 7:00 pm & they closed at 8:00pm but he told me to come on in anyway. My son & I headed up there & my husband met us there. He took us to the Forte & was very willing to answer any questions we had. Finally after picking a car we went inside to start the paperwork. I thought great here we go time to fight it out to get the price we "need" & knew it was going to take hours...well I was wrong. Jason was able to get us the price we wanted & then before we knew it we were in the office with Ian signing for our new car. Ian was great & was able to get us the extras we wanted like gap insurance & a great interest rate with the credit issues we had & still keep out payments alittle lower then we had wanted! All in all we were in and out of there in around 2 hours from start to finish and it was great! Never any pressure to hurry because we were past closing time. They took just the same amount of time with us as if we were the very fist customer of the day! Would we go there again??? Anyday!!! I came back in the next day to have my car detailed & Jason even took the time to come out & help me link my cell phone to the car & showed me how to use the features in my new Forte! Ian took the time to explain any questions I had on the warrenty & contract & even took the time to sign us up for a payment split every two weeks which will save us in interest & pay us off sooner!! They have earned our business...I will refer them to everyone who will listen. I just want to give them a big "Thank-You"...... More

Melvin was great. no pressure. answered all of my questions. gave me a GREAT deal on my 2010 Kia Soul and on my trade in. they even drove to another dealership to get the exact car i wanted and had questions. gave me a GREAT deal on my 2010 Kia Soul and on my trade in. they even drove to another dealership to get the exact car i wanted and had it the next day. I have already recommended Melvin and Cobb County Kia to my friends and coworkers. More

On 08/11/2010 I purchased a 2003 Jeep Cherokee Laredo from Cobb County KIA. The salesman Ross Adams told me the price of the car was $8900.00. I informed the salesman on the phone before I made my visit from Cobb County KIA. The salesman Ross Adams told me the price of the car was $8900.00. I informed the salesman on the phone before I made my visit that this was my first car purchase and I did not have a cosigner and He said fine.I told him I had $500.00 for a down payment and he wanted me to come back I in pay $500.00 more later and he would sell me the Jeep for $8000.00. I agreed and informed him I was on my lunch break and would return later. He wanted to get the financing started and I did not have my checkbook with me. He suggested that the only way they could start the process was to have some papers with signatures and money down.My father was driving me that day and lives 25 miles away and could only make one more trip.I told Ross Adams I would go over the papers later and let him do a electronic withdrawal of $500.00. After work I came back to KIA and they said the keys were locked up for the day and they gave me a loaner to drive.I called before returning and the car was ready.I was handed the keys and paperwork, later if was asked by my father for a contract, and could not have one. On 08/26/2010 Scott Patterson called and wanted to get me to sigh some reduced adjusted interest rate papers. He said he would not deposit the $500.00 check I sent until I came in to sign the papers. I could not leave work and he gave me Ian Jone's number. I asked my father to call Mr.Jones to see what was this about. He told me Ian Jones informed him that I needed a cosigner or bring the car back or they would send a truck to pick it up. Mr.Jones also informed him I needed $4300.00 to keep the deal the way it is.I asked my father to talk to my mom and this is what happened. A over the weekend my ex wife said she would cosign for my son. and she has excellent credit. Scott Patterson told me the rates and the car payment would go down. My ex wife called from the dealership and was told me they said the payments would remain the same and the were trying to sell here add on insurance. The interest rate would be over 14%, they claim it was the same bank that financed her house.What a bunch of clowns was she dealing with??? She got very upset and told them she would get her own financing. She asked for a copy of the contract and thet loan amount. They told her there was never a contract. We came to a mutual conclusion 'THESE GUYS ARE CROOKS AND CAN NOT BE TRUSTED'. She got the financing at around 7% in less than half an hour with my son as the primary with payments less than $300.00. The only reason to buy this Jeep was to much time wasted by these CROOKS to start over again. More

On May 14, 2010, I purchased a 2003 Volkswagen Passat at the above named dealership. I have had the car for a little over 10 weeks, and it has been in and out of the service department more than 8 times, to the above named dealership. I have had the car for a little over 10 weeks, and it has been in and out of the service department more than 8 times, towed twice because it would not start and the check engine light comes and goes at random intervals. The company that service's the warranty that was sold with the car..have begun to reject claims because they question that the vehicle was sold with major mechanical problems. I have tried on several occations to resolve the issue with Tim Dawson, the General Sales Manager and Elvis Pressly, the General Manager, but they ABSOLUTELY DO NOT CARE, that I have a vehicle that will not start; the check engine light is on, and I have been left stranded repeatedly as a result of it. I'm making car payments on a car that is sitting, one that I cannot crank and nobody knows how to fix it. I don't feel safe in the Passat I purchased and at a minimum I would expect that the dealership would exchange the vehicle for one that is mechanically sound; standing by the vhicle they sold me with a smile, but apparently once the car leaves their lot, they are DONE. DO NOT PURCHASE A VEHICLE FROM COBB COUNTY KIA. YOUR PURCHASE WILL BE A NIGHTMARE! More