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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,592 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,592 reviews

May 25, 2025

Mark and Mark gave an amazing experience, they were both very knowledgeable and professional. We will definitely be back. More

by Shacoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Shacoya! Thanks again for the positive feedback, and we hope that you have a great day!

May 25, 2025

No longer about customer service, prices are too high, and long time customer loyalty doesn’t gain you anything either. More

by MARLAMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Marlamorris! Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

May 24, 2025

I had the transmission replaced at Jim Ellis KIA Service and it works great. In addition I had my catalytic converter replaced it was also an excellent job and it was done within the time of my son, Michael More

by anton4648
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn & Mark..Supervisor
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Anton4648, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 24, 2025

Friendly Friendly staff. Friendly, good, nice, happy staff. Happy, good, nice, friendly, experience, good environment, More

by Grandepapi1989
Recommend Dealer
Yes
Employees Worked With
Chris
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Grandepapi1989, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 23, 2025

The waiting are was nice, there is a nice coffee machine while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehi More

by tegoo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Tegoo23! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 23, 2025

Amazing service from start to finish! We will recommend! Coming from another dealership that provided horrible service to the best service! Bryson and the team have set the bar high! More

by Karla & Corwin Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

May 23, 2025

Excelente servicio en el concesionario. Tanto las instalaciones como el personal fueron de nuestro total agrado. More

by Pperdomo297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 23, 2025

The place is clean and spacious. We like the personnel and the service/organization they offered. More

by Pperdomo297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Pperdomo297! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

May 22, 2025

Gabe was extremely kind and helpful when I was looking for a car. The one I was dead set on was in the shop the first day I came to look at it and when Gabe offered for me to view other models, I was very More

by madelinereitz15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Madelinereitz15! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 20, 2025

I always come here to get my car serviced. I am really happy with them. The advisors here are very good. They never offer unnecessary replacements for my car, which I really like. More

by ALAMINBEPARY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Germani
May 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Alaminbepary1! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!