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Jim Ellis Ford Sandy Springs - Service Center
Atlanta, GA
65 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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65 Reviews of Jim Ellis Ford Sandy Springs - Service Center
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September 10, 2021
The old dealer did a terrible job on the brakes using after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was do after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was done with after market pads and did I know this ? The answer was no . Dishonest to say the least ! Ellis did the job the right way and I am very satisfied . The service contact gentlemen was excellent. Thank you More
by howieseidelrednick
August 31, 2021
Great service department with honest diagnosis and pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! More
by F150 5.0 4x4
Employees Worked With
Josh
August 25, 2021
I had a fast yet thorough oil change, complete with them vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. More
by Art A
Employees Worked With
Ariq
July 09, 2021
Service advisor, Joshua was PERFECT!!!He stepped up to Service advisor, Joshua was PERFECT!!! He stepped up to the plate for me. My truck is running GREAT and Joshua met ALL my expectations in processing Service advisor, Joshua was PERFECT!!! He stepped up to the plate for me. My truck is running GREAT and Joshua met ALL my expectations in processing my claim More
by Ford f250
Employees Worked With
Joshua
July 05, 2021
Bought my Escape Hybrid in for complete diagnostics due to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! More
by Hqtywil
May 21, 2021
I love Jim Ellis Sandy Springs because of their excellent customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me w customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me with the additional services my car needed. The complimentary car wash is awesome! 😊🌻🎉 More
by ellapatrick
Employees Worked With
Denise, Bryson Paulding
April 26, 2021
Top notch dealership!Took F150 in for recalls and Top notch dealership! Took F150 in for recalls and service department was extremely helpful and courteous. I requested additional services for the t Top notch dealership! Took F150 in for recalls and service department was extremely helpful and courteous. I requested additional services for the truck and a full detail. Great customer service, excellent job on detail, respectful handling of personal property in vehicle. I look forward to returning here for future services. More
by Shawn
Employees Worked With
Keven Craig
April 24, 2021
Lack of help on arrival was disheartening. I did like the Lyft rides to and from the dealership. Did not receive adequate follow up afterwards. Lyft rides to and from the dealership. Did not receive adequate follow up afterwards. More
by Pat
April 02, 2021
Great service always provided by Bryson in the service center. The techs do great work. Fast and attentive. I wouldn’t go anywhere else with my Fords. center. The techs do great work. Fast and attentive. I wouldn’t go anywhere else with my Fords. More
by peter
Employees Worked With
Bryson Paulding
