Jim Ellis Ford Sandy Springs - Service Center

The gentleman that helped me was great every time I come in, and he takes care of me, I feel like I leave a little quicker than usual. in, and he takes care of me, I feel like I leave a little quicker than usual. More

One of the most unprofessional organization that I have ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the car. Only when we went to the dealer did we get any information. Multiple calls were made to service manager, dealer manager, and family office of owner with little concern. Only when legal action was discussed was there any steps made to solve the horrible situation surrounding my car. The family who owns the dealership advertises how they treat all their customers like family. I feel very sorry for their family members because their actions were uncaring to say the least. More

Super accommodating valet service! The team that worked on the car, drove and communicated with me (Brad, Cody and Larry) were helpful. The team that worked on the car, drove and communicated with me (Brad, Cody and Larry) were helpful. More

Brad was wonderful to work with. He communicated throughout the process and was extremely helpful! Would definitely work with him again. He communicated throughout the process and was extremely helpful! Would definitely work with him again. More

This is the first time in too long a while that a dealer had all the required parts at the right time, and stellar customer service to back it up. had all the required parts at the right time, and stellar customer service to back it up. More

I will never use this Dealership again! A $325 tire at a number of other places cost me $550 at Jim Ellis. I was astounded at bill and the service rep was unable to explain why such a high A $325 tire at a number of other places cost me $550 at Jim Ellis. I was astounded at bill and the service rep was unable to explain why such a high charge. Costco would have done the work for approx $350. I was fooled once, but not twice. More

Another reason to be happy with Jim Ellis Ford. Adrian and Jay are extremely professional, competent, and friendly. They performed the necessary work very expeditiously and had me on my way soone Adrian and Jay are extremely professional, competent, and friendly. They performed the necessary work very expeditiously and had me on my way sooner than I had anticipated. More

Always do a great job, easy to make an appointment, keep me informed of the work. me informed of the work. More

I always have a great experience with Jim Ellis Ford Sandy Springs. Yesterday was no different as Kim and KiKi both provided excellent service. Which is why I will drive out of my way to service my vehi Sandy Springs. Yesterday was no different as Kim and KiKi both provided excellent service. Which is why I will drive out of my way to service my vehicle here. More

Disappointed air wasn't put in tires and hubcap what's put on wrong smashing the air nossle. I will have to take it somewhere to get it fixed now. I won't be back. put on wrong smashing the air nossle. I will have to take it somewhere to get it fixed now. I won't be back. More