Jim Ellis Ford Sandy Springs - Service Center

I have tried this dealership and two other big dealerships in the metro since I got my Bronco in 21 and I must say I'm glad to be back to great service for my Bronco and customer service. There is dealerships in the metro since I got my Bronco in 21 and I must say I'm glad to be back to great service for my Bronco and customer service. There is no need to try another, they are the best in the metro. More

I had a fantastic experience at this Ford dealership! The staff was friendly, welcoming, and truly cared about helping me get my car fixed. Jyair was knowledgeable, patient, and they answered all of my q The staff was friendly, welcoming, and truly cared about helping me get my car fixed. Jyair was knowledgeable, patient, and they answered all of my questions and made the whole process smooth and quick! More

Repair took one month and one day. Service Advisor never took initiative to inform me and never returned voice mails on his direct line. After three weeks, contacted Service Manager Service Advisor never took initiative to inform me and never returned voice mails on his direct line. After three weeks, contacted Service Manager, who did not return call for week, until I requested a meeting with the General Manager. About a week after getting car back,Tire Pressure Monitoring System, one of the repair items, not working again. Worst dealer ever. More

GREAT SERVICE AS ALWAYS. ALWAYS DONE IN A TIMELY MANNER AT A FAIR PRICE. I WILL CONTINUE DOING MY SERVICE AT JIM ELLIS FORD ALWAYS DONE IN A TIMELY MANNER AT A FAIR PRICE. I WILL CONTINUE DOING MY SERVICE AT JIM ELLIS FORD More

Louis expertly listened to my frustrations and patiently walked me through my options. While we didn't come to the conclusion I was looking for, he took his time doing his due diligence to serve me as best walked me through my options. While we didn't come to the conclusion I was looking for, he took his time doing his due diligence to serve me as best as he could with my issue. I am very grateful that Louis insisted on going above and beyond for me. More

JR does a great job and is actually enjoyable to work with. Jim Ellis has a good one in Mr. Bennett. with. Jim Ellis has a good one in Mr. Bennett. More

I had a bad experience with this dealership years ago and vowed to never return but God had a different plan. Jordan was phenomenal! He pointed out that what I thought was a major issue was minor and saved m vowed to never return but God had a different plan. Jordan was phenomenal! He pointed out that what I thought was a major issue was minor and saved me money! Very patient, kind and knowledgeable. 5 stars from me!!! More

Jordan, was extremely professional and accommodating. He kept me apprised of all developments, and I was extremely pleased with experience. It was our second time. coming in fror service And we feel like He kept me apprised of all developments, and I was extremely pleased with experience. It was our second time. coming in fror service And we feel like we are in good hands. Jordan, went the extra mile and we’re very appreciative. More

JR Bennett got us back on the road home quickly, after we showed up at 7:30 with no appointment. Very much appreciated. Impressed with this dealership and JR. showed up at 7:30 with no appointment. Very much appreciated. Impressed with this dealership and JR. More