Jim Ellis Chevrolet - Service Center

Overlooked in Standing Room Only What is going to be done to bring a sense of order and organize a queue in that service area. There is a wall of technicians sitting at their station, What is going to be done to bring a sense of order and organize a queue in that service area. There is a wall of technicians sitting at their station, 2 doors, and people having to manage themselves with who is up next for service. This last visit was where I was almost forced to step outside myself and get real basic. Let me set it up: first in line, and couple behind me, and a person comes through another set of doors and positions herself in front of me. Tech comes to the station, asks who is next while he looks at said woman, I say I’m next but he looks at said woman for approval. Fortunately for all parties she said she just came in. She acquiesced to me, and unfortunately this set up to where I couldn’t even deal with tech dude. This is an easy fix, but I guess it will take someone to act a damn fool in there before they take it seriously. More

Great experience I was worried about my car and transportation. Jim Ellis ensured that I stayed in contact with my service provider. Robert made my nerves calm and cal I was worried about my car and transportation. Jim Ellis ensured that I stayed in contact with my service provider. Robert made my nerves calm and called Enterprise for me to get a rental. He also was very authentic and kept in contact about my car! More

I just had my vehicle service and the tire spin balance the tire was not balance good like before. I get vibration at 72 , need to set appointment to get my tire rebalance and the air pressure was not set o the tire was not balance good like before. I get vibration at 72 , need to set appointment to get my tire rebalance and the air pressure was not set on each tire . this is the first time this happened.I will call for another appointment this week. More

Oil change Taken care of quickly and professionally by the guys at Jim Ellis Chevrolet thanks guys. These guys have taken care of not just one Chevrolet for me b Taken care of quickly and professionally by the guys at Jim Ellis Chevrolet thanks guys. These guys have taken care of not just one Chevrolet for me but this is my second More

Cortez is the man! This guy is amazing at his job. His smile is always the first thing this guy greets you with. What a pleasure. Thanks for your consistency. This guy is amazing at his job. His smile is always the first thing this guy greets you with. What a pleasure. Thanks for your consistency. More

Amazing and quick service Roman was absolutely everything that I needed. Customer service, friendly, and hard working. She allowed her time to be consumed by frivolous things Roman was absolutely everything that I needed. Customer service, friendly, and hard working. She allowed her time to be consumed by frivolous things that I had no idea how to handle, which again I am extremely greatful for! She's definitely one of the best and I trust to come back to her anytime. More

This was the first time. Although the parts had to be ordered and I have to return with the car, the team was very helpful in explaining what was needed and updated me as soon Although the parts had to be ordered and I have to return with the car, the team was very helpful in explaining what was needed and updated me as soon as they arrived. I am returning on Monday for the repairs. More

Awesome My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a ca My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a call from the manager checking on my vehicle. Great customer service! More

Roman was great when helping me with all of my car issues. She always called me and kept me updated in a timely manner and worked with me through all of my was great when helping me with all of my car issues. She always called me and kept me updated in a timely manner and worked with me through all of my car challenges. She made my experience at Jim Ellis Chevi very good and delightful. She is not listed in the email you list below but she was the main person that helped me. More

BEST EV SERVICE AROUND JIM ELLIS CHEVROLET REALLY UNDERSTANDS THE NEW EV VEHICLES. WOULDNT TAKE MY VOLT ANYWHERE ELSE. THE EMPLOYEES REALLY UNDERSTAND AND EMBRACE THE NEW EV JIM ELLIS CHEVROLET REALLY UNDERSTANDS THE NEW EV VEHICLES. WOULDNT TAKE MY VOLT ANYWHERE ELSE. THE EMPLOYEES REALLY UNDERSTAND AND EMBRACE THE NEW EV VEHICLES. More