Jim Ellis Chevrolet - Service Center

Extremely good service. I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mi I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mistake. They checked out the A/C and didn't charge me. It's the kind of service that keeps me coming back, even though I live across town now. In short I've always gotten great service at J.E. Chev. Oh, and the cleanliness of the place is top notch. You could give some pointers to Kroger about their restrooms. Robert Sigman was great. Loved his sense of humor. Also, very nice young man who greeted me and showed me where to park when I first came in. More

Great Service Experience Aramis is a first rate customer experience leader. Set the right expectations; communication was regular and effective, and delivered the desired out Aramis is a first rate customer experience leader. Set the right expectations; communication was regular and effective, and delivered the desired outcome. Highly recommend him. More

GREAT SERVICE ALTHOUGH MY CAR LEFT ME STRANDED FOR THE SECOND BEFORE MY 1ST OIL CHANGE, THE SERVICE DEPARTMENT REPAIRED MY CAR QUICKLY AN TREATED ME GREAT. ALTHOUGH MY CAR LEFT ME STRANDED FOR THE SECOND BEFORE MY 1ST OIL CHANGE, THE SERVICE DEPARTMENT REPAIRED MY CAR QUICKLY AN TREATED ME GREAT. More

Repair One of the best experience considering another Chevrolet dealership could not determine root cause even after riding along with me as a passenger. Wi One of the best experience considering another Chevrolet dealership could not determine root cause even after riding along with me as a passenger. Within a single visit to Jim Ellis, their Master Corvette accurately diagnose and demonstrated the problem. The diagnosis: bent rim. More

Dashboard went crazy and car wouldn't start When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest, most efficient way possible. He kept me informed of the progress they were making and called when the car was ready. When I went to pick up the car, some information was missing (my fault, not theirs) and Robert got the information for me and finished the paperwork quickly. Customer service was excellent from start to finish, including the young man who brought the car around. Best of all, my car is running perfectly. More

Great experience Had a great experience. Express services but they were also very detailed in inspections. Made me feel very comfortable and updated on upcoming option Had a great experience. Express services but they were also very detailed in inspections. Made me feel very comfortable and updated on upcoming options for my vehicle. More

Car Wouldn't Start//Routine Maintenance Too Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - a Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - and got with Vladimir in your Service Dept who we like working with on all of our vehicles. He called the next day to share with us what had happened, and we asked him to get the oil changed & rotate and balance our tires too. Vlad - and everyone else's - in Jim Ellis Service Dept are "so nice" & "so good//so helpful" to work with. We would "highly recommend" your Service Dept. More

Car would sometimes not start. Great customer service. Robert is a great customer service consultant. He was very pleasant and took the time to understand the nature of my concern. Great customer service. Robert is a great customer service consultant. He was very pleasant and took the time to understand the nature of my concern. More

Service staff rude and condescending. Too many issues to list. Rude and condescending. Purchased a used vehicle had a few issues at purchase that needed repair and was told because items Too many issues to list. Rude and condescending. Purchased a used vehicle had a few issues at purchase that needed repair and was told because items not on contract they nor my additional extended warranty purchase would not cover. One major issue was a cracked hinge , cracked from frame. Not a visual item but something that should have been dealt with during their"inspection". Then after a year I find out the extended warranty cancelled with no notification or reimbursement. Many issues and no assistance! More

Best Dealer Service In My Life! I was driving thru Atlants and had a brake failure on the interstate on Friday night of the holiday weekend. They fixed my truck on Saturday while com I was driving thru Atlants and had a brake failure on the interstate on Friday night of the holiday weekend. They fixed my truck on Saturday while communicating with me on a regular basis. Did not promise they could fix it that quickly but said they would try. Got it done, and for $200 less than original estimate. Really good experience! Thanks guys! More