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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,716 Reviews
Call Service Center (678) 735-4758

2,716 Reviews of Jim Ellis Chevrolet - Service Center

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January 18, 2025

I love ReTanza. . She's always professional and courteous. And always treats me as family. Great job Miss Grier! More

by duke7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Retanza and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

Brian Baker is a great service rep. He is very knowledgeable and courteous. He always makes sure my car gets the proper service. Great job! More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Jim Ellis Chevrolet responded

Tony, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 17, 2025

Had a oil change and tire rotation done. Brian the advisor was great, I was send a video from thr technician, that was a brilliant idea. Please continue to do this with every customer if pos More

by Shariffwilliams27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Jim Ellis Chevrolet responded

Thank you, Shariff, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 14, 2025

i have been dealing with Jim Ellis for over 20 years and Vladimir Kochubey is the best employee they have. He is awesome. More

by BEDASSE
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vladimir delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

January 10, 2025

I HIGHLY recommend Jim Ellis Chevrolet! Kyle somehow convinced me that I needed the new truck that I now LOVE (he was right!!!), Kalo maneuvered what was necessary for my deal to go thro More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle!
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Jan 10, 2025 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience, Nikki! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

January 10, 2025

Great experience all around both times I was here. Excellent service. Much better than Superior Chevrolet More

by danmvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
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Jan 11, 2025 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 02, 2025

Solid, friendly service. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. More

by CLAY.PARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Jim Ellis Chevrolet responded

Clay, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 27, 2024

Tooo expensive on sale and service. I don't want to go to this place. More

by NAHARAKHANAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 26, 2024

The JIm Ellis team has a very nice and efficient service process. Easy to make an appt, get a ride home, picked up at home when the car is ready and easy out when everything is done. Love this shop! More

by KJSCHUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Jim Ellis Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 22, 2024

The service people was professional and the service was Great! I will use them for service although I live in Conyers. More

by VSHARP4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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