
Jim Ellis Chevrolet
Atlanta, GA
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Mr. Williams was great. He took time to explain everything about the vehicle that I wanted and also was a great bridge between Jim Ellis staff and myself. I would not hesitate to purchase another v everything about the vehicle that I wanted and also was a great bridge between Jim Ellis staff and myself. I would not hesitate to purchase another vehicle from Jim Ellis and hope Mr. Williams is my sales person. More
Tom and Evan took good care of our daughter in the purchase of her first new car. The whole team did an excellent job making us feel at home. Thank you! purchase of her first new car. The whole team did an excellent job making us feel at home. Thank you! More
Good Stuff: The dealership is nice enough. Parking is tough since it's such a small lot. The place is clean and presentable. Evan is a good kid. Very polite and helpful. Bad Stuff: It seems Parking is tough since it's such a small lot. The place is clean and presentable. Evan is a good kid. Very polite and helpful. Bad Stuff: It seems the manager (whoever it is, I never got to meet him/her) is pretty good at hiding and saying no. Evan was able to get the bad TPM sensor on the "we owe you" list. But, I have yet to receive it or get a call to schedule the replacement. I couldn't get them to include the charger with the car (seems kind of pointless to have a PHEV without a charger...) but I was able to buy one on Amazon for $120. All-in-all, not a stellar experience. I didn't haggle on the price at all, so not sure why the lack of post sale communication. I'd figure a customer who just comes in, pays your asking price and leaves would be your ideal used car customer??? But, it is what I have come to expect from dealerships lately. More
Sales team is amazing especially Amanda Burby! She had the vehicle ready for a test drive and was super responsive with all calls and follow up. Highly recommend her and this Chevy Dealer. She had the vehicle ready for a test drive and was super responsive with all calls and follow up. Highly recommend her and this Chevy Dealer. More
Did a little shopping on the website. Didn’t search, just scrolling through the cars available. Came across the ones I was interested in and found the match for me. Headed over to the Didn’t search, just scrolling through the cars available. Came across the ones I was interested in and found the match for me. Headed over to the dealer dressed in casual bum attire…The near perfect clothes when ready to buy a new car. Asked for someone in sales and was introduced to Amanda. Of course it was a nice rainy day and I could see a gathering of similar yellow cars out in the lot and proceeded to locate the car I found online. Amanda grabbed an umbrella and out we went to find it. She answered all of my questions while bouncing between 5-6 yellow car window stickers until we found the one…..At which point, I popped the question. “If you want to move this car today, what’s the best number total out the door you can get this to?” Went back inside, she spoke to someone in a suit, came back printed out a quote and delivered the number. I accepted it. Had everything there except the warranty options which she explained takes place with the senior finance officer when signing the paperwork. This was certainly no ordeal. 22 minutes has passed since walking through the door. No pressure sales event. I was very happy. Highly recommend Jim Ellis Chevrolet and Amanda in sales if you are shopping for a new car in the Atlanta area. I like their variety of choices on the lot wide enough to avoid a custom order of their flagship vehicle. More
Where do I start? David went above and beyond to satisfy my service needs on my 2023 Corvette. Because of his genuine care, Jim Ellis has me and wife as customers fo David went above and beyond to satisfy my service needs on my 2023 Corvette. Because of his genuine care, Jim Ellis has me and wife as customers for life! I cannot thank him enough for personally taking care of an issue I had with my vehicle. Jim Ellis family please make sure you take care of David. He is truly amazing and an excellent face for the Jim Ellis brand!!! Also, kudos to Vladamir!!! More