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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,198 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,198 reviews

November 09, 2024

It's Awful Very Unsatisfied With Jim Ellis Money Grab Dealership. Once The Father Passed Things Don't Seem The Same. More

by ROBIN.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fair
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jim Ellis Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

November 07, 2024

Everyone was knowledgeable and helpful without being pushy. Overall feeling of genuine care and desire to help me get exactly what I wanted. More

by rachchumley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2024

Great service and product, purchase 2025 Corvette, Sales and finance did a great job., i was in and out of the dealership in a few hours. More

by lashawnreaves
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Congratulations on your 2025 Chevrolet Corvette! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 05, 2024

Very efficient address all my concerns I'm comfortable with the performance of this dealership thank you for your work ethics More

by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

Great customer service and great professional work done. everyone professional, clean building great coffee and a clean smelling wait room area More

by warrensphillips53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 03, 2024

It was a good experience at this dealer and with CW. I like the car I got. More

by jasontrusty1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Jim Ellis Chevrolet responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

Nov 06, 2024 -

Jim Ellis Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

As my service manager, Brian Baker provided speedy service and excellent communication. Elise Shaw did a superb job helping me with a courtesy car. Overall, GREAT job! More

by RODBEAUREGARD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elise Shaw, Luis Gonzalez-Brands
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Nov 01, 2024 -

Jim Ellis Chevrolet responded

Rob, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian, Elise, and our team met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

October 28, 2024

Professional and nice and will go out of the way to help you get your vehicle serviced. More

by davidsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stagmaier, Reggie
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Oct 29, 2024 -

Jim Ellis Chevrolet responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 27, 2024

Yes, I was told by the service advisor that my car had an engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engin More

by Antonio Buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Jim Ellis Chevrolet responded

Antonio, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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