Jim Ellis Chevrolet

Very pleasant. Was looking to trade my pickup for a suv. We bought my wife's car from Ron previously, so wanted to work with him again. Talked about what I was look Was looking to trade my pickup for a suv. We bought my wife's car from Ron previously, so wanted to work with him again. Talked about what I was looking for, took a test drive, worked on the numbers and was able to make a deal. Never felt pressured at any moment More

Efficient and speedy in & out. Very satisfied. She was an excellent communicator. Answered every question I posed. Very satisfied. She was an excellent communicator. Answered every question I posed. More

Attentive & response to my needs. Courteous and professional. Would definitely recommend my service provider, Vladimir Kochubey. Courteous and professional. Would definitely recommend my service provider, Vladimir Kochubey. More

Thru were flexible and efficient given this was a repair and not scheduled maintenance I came in with my car on a tow truck just as they were closing and Luis stayed to get me squared away in the AM and not scheduled maintenance I came in with my car on a tow truck just as they were closing and Luis stayed to get me squared away in the AM More

Jaylan was a great salesperson. He ensured I was kept updated through the entire process. He ensured I was kept updated through the entire process. More

dropped my vehicle off at Jim Ellis Chevrolet on November 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out of expenses. My inquires regarding my warranties rental coverage were ignored. I have been ride sharing at my own expense during this period of time. I specifically spoke to Gene wright, my service advisor and Denise, the sales manager. My voicemails to the service manager,David were never returned. More

Awesome customer service, super friendly. Went the extra mile to pick me up from home. Went the extra mile to pick me up from home. More

Fair prices, excellent customer service, prompt That's all I can think of I don't know all I can think of I don't know More

I recently had my coolant thermostat replaced at Jim Ellis Chevrolet, and the experience left me deeply dissatisfied. The part cost only $55 (OEM parts website), yet I was charged an astronomical $1200 Ellis Chevrolet, and the experience left me deeply dissatisfied. The part cost only $55 (OEM parts website), yet I was charged an astronomical $1200 for the service. This level of overcharging is unacceptable, and the lack of transparency in explaining the costs is concerning. The dealership's prioritization of profit over fair pricing and customer satisfaction has severely damaged my trust in their services More

Pretty bad experience. Took about 10 minutes to be greeted. Once I was greeted, I was told it would be a week and a half before they could look at my vehicle. I told them I Took about 10 minutes to be greeted. Once I was greeted, I was told it would be a week and a half before they could look at my vehicle. I told them I understood. I waited almost a month and never heard back and then reached out to my advisor who then said a part was on back order without an ETA. It's understandable but the lack of communication was unappreciated. More