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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

December 21, 2023

I had a great experience with the dealership and their customer service, Reggie was great More

by PGIMBY
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
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Dec 23, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Reggie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Your service has gotten significantly better since the last time I visited. Very pleased. Only thing I would ask is use the synthetic oil so I have more time between oil services. More

by dhalpern
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Dec 21, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Dec 22, 2023 -

Jim Ellis Chevrolet responded

Dhalpern, thank you for taking the time to leave us your honest feedback. Please reach out to us at (678) 585-2314 so we may assist you in moving forward towards a resolution.

December 20, 2023

Excellent . Honest, attentive and kept their word So good that I ordered another car from them. More

by Doctor Mark
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmeir
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Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Very helpful and informative. Very helpful and informative and made sure I was aware of what was on. More

by garyscalesvo
Recommend Dealer
Yes
Employees Worked With
Loan Pham
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Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Buying experience was hassle free. I enjoyed working with Clarence Williams, and I got a fantastic price on the truck. More

by JERRE0
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
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Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 20, 2023

Service on our Silverado She stated that the Silverado needed extra work and called for the extra service to be provided explained what needed to be done and the cost More

by DLWEBB3
Recommend Dealer
Yes
Employees Worked With
Loan
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Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Excellent followup even when faced with difficult part acquisition Awesome Excellent customer service Thank you More

by KHARLAN7
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

December 19, 2023

My purchase went smoothly, The sales associate Ron Dirham, worked on his day off to make sure my deliver went perfectly.love my vehicle, that goes without saying More

by mash43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

December 19, 2023

They never seem to know what is wrong with my vehicle anytime I bring it in. They give solutions that make no sense/claim it is fixed and follow up with “if it gets worse bring it back.” More

by Rgmom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Jackson
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Dec 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 18, 2023

Reggie Stagmeier is just the best! Each of my 5 buying experiences with him has been terrific! More

by sgeigerncsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmeier
Report | Print
Dec 18, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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