Jim Ellis Chevrolet

Oil change and tire rotation were fine. I requested they look at the high center brake light not working after removal of the sport bar. I was told I had to leave the truck for several DAYS I requested they look at the high center brake light not working after removal of the sport bar. I was told I had to leave the truck for several DAYS and maybe they would look at it. Totally unacceptable and felt like a scam. Unfortunately I will seriously need to look at a local mechanic now for all service as my truck is no longer under warranty More

Our experience at Jim Ellis service department was EXCEPTIONALLY GOOD! Our service was completed in a timely manner and all the service professionals were friendly and welcoming, especially Retanza Gr EXCEPTIONALLY GOOD! Our service was completed in a timely manner and all the service professionals were friendly and welcoming, especially Retanza Grier, who communicated with us throughout the process with such enthusiasm and positive energy that we felt like we were at a New Year's Eve party with our long time best friend! She made it seem as though Jim Ellis service department was excited to have the opportunity to service our truck! And when we left, I told them that we will look forward to the next time our truck needs service so we can go back and visit them! Such a great experience! Thank you! More

Easy and accommodating Outside of the long wait for a diagnosis, I appreciate working with this service center. I look Forward to the service experience again diagnosis, I appreciate working with this service center. I look Forward to the service experience again More

Got the truck in & got it repaired in good time Quick service & reasonable time service & reasonable time More

Great dealership experience, my sales guy Evan was great, I would definitely recommend this dealership. I would definitely recommend this dealership. More

Customer service was good. While I was not prepared for a 2 hour wait for a routine oil change, despite having an appointment (which is what I was told when I arrived), it was While I was not prepared for a 2 hour wait for a routine oil change, despite having an appointment (which is what I was told when I arrived), it was not a bad experience. More

Salesman, Zane, amazing! !! Everyone else, very pushy and forceful into a deal. Didnt seem to care about my specific needs, just selling a car. !! Everyone else, very pushy and forceful into a deal. Didnt seem to care about my specific needs, just selling a car. More

I was told approximately how long it would be before they were able to get to my vehicle. Claudine was pleasant, informative and had GREAT customer service. were able to get to my vehicle. Claudine was pleasant, informative and had GREAT customer service. More

Retanza Grier met me and saw the problem I was having with the transmission and made sure the problem was resolved. Also ordered additional work with my approval. Was very friendly and helpful. with the transmission and made sure the problem was resolved. Also ordered additional work with my approval. Was very friendly and helpful. More

Work completed timely, responsive, reasonably priced, good communication The free car wash and offer for an Uber were appreciated good communication The free car wash and offer for an Uber were appreciated More