Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
Contact Dealership

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 4,208 reviews

January 03, 2024

It was easy to make the service appointment. The work was done in the amount of time the service advisor said it would be. More

by David_lampp
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Jan 03, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

My service advisor was great! Catlinwas wonderful what made it a poor experience was the 4 hour long oil change I missed my sons doc appointment More

by SELLA1126
Recommend Dealer
No
Report | Print
Jan 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 02, 2024

First class as ever! They are always quick to fix my car, and they always do a great job! More

by NWISEJR
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Professionals who take great care of my vehicle with great customer service. And attention to detail. More

by On the Road Again
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Professionals who take great care of my vehicle with great customer service. And attention to detail. More

by On the Road Again
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

I arrived for my 730 appointment and had to wait about 10 minutes before Mike came over. He was able to get my car scheduled but the service was going to be a while so he found me a loaner for the day. More

by curt.morris
Recommend Dealer
Yes
Employees Worked With
Mike Fair
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you, Curt, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Sub par at best. Roger is difficult to get in contact with and honestly should fix his condescending tone with your customers. Additionally, I specifically asked Roge More

by Jvonne1991
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review, Jvonne. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

I dealt with Reggie and his professionalism led to a great experience at every step along the way from sales presentation through delivery. More

by fred.ewing
Recommend Dealer
Yes
Employees Worked With
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Toms
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review, Fred. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

December 31, 2023

Just friendly and easy to work with They just made the whole experience great Awesome More

by ROBPCHAUVIN
Recommend Dealer
Yes
Report | Print
Dec 31, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Rob and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

December 31, 2023

I paid for an oil change and tire rotation and only the oil change was done. Not one tire was rotated. So basically, an over priced oil change. More

by andrews.nick1995
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Jan 03, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your convenience to discuss your visit further. Thank you for your time, Nick and hopefully, we can get to the bottom of this.

1
...
45
46
47
...
421