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Jim Ellis Chevrolet
Atlanta, GA
4,203 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,203 reviews
January 13, 2018
Reneged on a deal I had a phone deal with a salesman and the next day to Atlanta from Chattanooga he called and said the sales manager decided not to take the deal I t I had a phone deal with a salesman and the next day to Atlanta from Chattanooga he called and said the sales manager decided not to take the deal I told him we had agreed on a price in a deal? He said there is no deal unless it is in writing. This is lying and dishonest and would not recommend anyone doing business with them More
by Gymtitan
Employees Worked With
Blake Kenya
January 08, 2018
2014 Corvette Stingray Z51 3 LT I was referred by a friend of mine to visit your dealership. He told me that I needed to speak with Reggie Stagmaier. To make a long story short, Regg I was referred by a friend of mine to visit your dealership. He told me that I needed to speak with Reggie Stagmaier. To make a long story short, Reggie is the ultimate Corvette expert. From beginning to end he was awesome! I could have not been treated any better! I will highly recommend Jim Ellis to all my friends. Thank you! More
by woodsmag
January 06, 2018
Melissa is awesome! I walked into the dealership with an idea of what I wanted and Melissa made sure I got exactly what I was looking for... She has a wonderful spirit I walked into the dealership with an idea of what I wanted and Melissa made sure I got exactly what I was looking for... She has a wonderful spirit and she is a good person... First time I met her, I knew that she would be my sales representative... Thank you Jim Ellis More
by NicHappy
Employees Worked With
James Williams, Melissa Stoute
January 01, 2018
Not worthy of my trust. POSSIBLE class action suit. I bought a vehicle from this dealership in October of 2017. I made my transaction through the USAA Car Buying Service. The initial experience was sa I bought a vehicle from this dealership in October of 2017. I made my transaction through the USAA Car Buying Service. The initial experience was satisfactory, but soured after six weeks when this dealership contacted me to say they had made a math mistake when they calculated the cost of my out of state registration and I would have to pay them $197 before they could proceed with the paperwork to get my tags from the DMV. They also sent me a form to complete and sign asking for credit card information and permission to take funds from my account. This didn't seem fair to me so I didn't comply, but contacted USAA whose agent said it sounded irregular to her as well since they'd already accepted payment. A couple of days later, a manager from the dealership contacted me to inform me they would overnight my tags to me and drop the request for additional funds. He sounded as if he thought I was ignorant enough to believe he was doing me a favor by adhering to the terms of the original contract. If they couldn't process the paperwork for my tags, how did they already have them to overnight to me? It seems that they were holding my tags hostage to goad me into giving them extra money and sign a paper saying I agreed to the change. I couldn't drive the car without the tags and the temporary registration had already expired. This practice is certainly unethical, if not illegal, and smacks of extortion. I'm currently looking into whether or not there are grounds for a class action lawsuit. It's not about money, it's about principles. If this is a common practice, they may have tricked hundreds of people out of many thousands of dollars. More
by JJ57
Employees Worked With
Mario Moreland
December 28, 2017
My Experience and interacting with Melissa Has been good I came into your Dealership not even looking Seriously to purchase a new car , at the meeting with Melissa Hi purchases made myself a high dolla I came into your Dealership not even looking Seriously to purchase a new car , at the meeting with Melissa Hi purchases made myself a high dollar car , & 2 more cars within 30 days ,, I also brought you guys a new customer & receive $100 for referral fee . Melissa is great , if it wasn't for Melissa I think I would have went to Rick Hendrick ,how to meeting her I purchase play more card how to meeting her I purchase 2 more cars ,she's very good More
by Jay2016
December 20, 2017
2011 Toyota Prius I was looking for a clean car with a good service history to replace a 2009 Prius that had been in an accident. Phil showed me a nice used car, but I I was looking for a clean car with a good service history to replace a 2009 Prius that had been in an accident. Phil showed me a nice used car, but I really loved my Toyota -- it had great economy and reliability. He checked inventory at other Jim Ellis stores and found a recently acquired Prius -- 2 years newer and 40,000 fewer miles than mine. They had it checked, serviced, and ready for sale that day. I saw it, drove it, bought it, and drove away happy. More
by O. D. Unzicker
Employees Worked With
Phil Coleman, Sam Afeworki, Mark Shaw
December 19, 2017
Tahoe Melissa helped me find the perfect interior that I was looking for. She was very nice to work with and I'm happy that I visited this dealership. Melissa helped me find the perfect interior that I was looking for. She was very nice to work with and I'm happy that I visited this dealership. More
by Mario66
Employees Worked With
Melissa Stoute
December 18, 2017
"Present for me" what a day! Dino Hill was a very outstanding, patient salesperson answering all concerns from beginning to end although I missed the $4,000.00 black Friday disc Dino Hill was a very outstanding, patient salesperson answering all concerns from beginning to end although I missed the $4,000.00 black Friday discount More
by its elementary
Employees Worked With
Dino Hill
December 16, 2017
Present for my daughter........an amazing buying experience Melissa Stoute is a very knowledgeable proficient sales consultant which made my buying experience enjoyable and painless I was not left with any loo Melissa Stoute is a very knowledgeable proficient sales consultant which made my buying experience enjoyable and painless I was not left with any loose ends and unanswered questions that would lead to post sale discrepancies. I felt like I was getting the most well-informed data to make the best decision from the choice of vehicle based on my needs in purchasing a car for my daughter. The Finance manager was very forthwith in putting together the best possible deal to meet my needs and honor my concerns. Overall I could not have had a better or more enjoyable efficient turn-around in purchasing a new vehicle thanks to Melissa. Based on the courteous and professional attention I received it is indicative to me that Jim Ellis takes pride in retaining a customer focused sales staff, I would recommend anyone looking for that personal touch, that above and beyond experience when purchasing a vehicle visit the Jim Ellis dealership. More
by Jadacar1323
Employees Worked With
Melissa Stoute
December 12, 2017
It was Great! Came in the worst snow day in years! Great group of People worst snow day in years but still tried to help me!! Would recommend to anyone!! Had to return once weather cleared up but worth Great group of People worst snow day in years but still tried to help me!! Would recommend to anyone!! Had to return once weather cleared up but worth the trip. More
by Sparky2018 Chevy
Employees Worked With
