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Jim Ellis Chevrolet
Atlanta, GA
4,204 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,204 reviews
April 26, 2018
Friendly and Concerned I found Robert was a tremendous help getting the problems with my vehicle resolved. He keps in touch with me and let me k know when it was done. I found Robert was a tremendous help getting the problems with my vehicle resolved. He keps in touch with me and let me k know when it was done. More
by RBNOTES
Verified Customer
April 26, 2018
Wonderful job! Perfect experience!! Thanks to Cortez for getting my truck in and out quickly for an oil change and without a problem! Can’t wait to go back! Perfect experience!! Thanks to Cortez for getting my truck in and out quickly for an oil change and without a problem! Can’t wait to go back! More
by KMKING08
Employees Worked With
Cortez Heath
April 26, 2018
Friendly & fast service...Robert helped me & was very kind & welcoming. Was my first visit to the service center b/c my car is new. A+! fast service...Robert helped me & was very kind & welcoming. Was my first visit to the service center b/c my car is new. A+! More
by KATECASSONE
Employees Worked With
Robert Sigman
April 26, 2018
Unappreciated customer Call to check availability of car I was told Car was ready to go Car was not ready made deal anyway under condition car would be delivered the follow Call to check availability of car I was told Car was ready to go Car was not ready made deal anyway under condition car would be delivered the following Monday car did not arrive till Wednesday with only a quarter tank of fuel after inspecting vehicle noticed a major flaw in paint call dealership to inform them was told It was a warranty item so took Car to local dealer and they’re going to take care of it I just can’t understand how you let a vehicle leave in that conditioning More
by Billy1966
Employees Worked With
Sam Afeworki, Billy Heinlein, Denis Rose
April 25, 2018
used car Sergio called me a few days after I bought the car and gave me two spare keys! They were willing to stay late after closing hours to finish all the Sergio called me a few days after I bought the car and gave me two spare keys! They were willing to stay late after closing hours to finish all the paperwork, allowing me to go home with my new car! More
by laurap
Employees Worked With
Jeff Brown, Sergio Fragoso
April 25, 2018
Customer focused The service team was very considerate of my time. They worked with me on service time, shuttled me to work, and completed the job on time. The service team was very considerate of my time. They worked with me on service time, shuttled me to work, and completed the job on time. More
by tony.foley
Employees Worked With
Robert Sigman
April 25, 2018
Service level improving I wrote a scathing review last week because, frankly, everything about that particular experience was subpar. My car broke down twice since the initi I wrote a scathing review last week because, frankly, everything about that particular experience was subpar. My car broke down twice since the initial service, within a period of ten days, once in the middle of a busy road during rush hour. The car is supposedly fixed for good at this point (I'll believe it when I see it). The jury is still out on the level of technical service. My service advisor, Robert Sigman, however, has gone above and beyond this time around, in terms of customer service. He found a very nice loaner in a short amount of time for me, helped me remove the car seat from my dead car, and is driving the car around himself to test the latest "fix." If I fail to return to Jim Ellis Chevrolet Service, it will not be the result of customer service. More
by pglib
Employees Worked With
Robert Sigman
April 24, 2018
Job well done I am very satisfied with the work done on my Silverado. This visit compared to my last visit was completely different. Mr. Vladimir Kochubey and Mr. R I am very satisfied with the work done on my Silverado. This visit compared to my last visit was completely different. Mr. Vladimir Kochubey and Mr. Robert Sigman understood my needs for the work to be done. More
by CHOE57
April 24, 2018
First time visiting I was pleased with the service and waiting areas. Though the Service Reps didn't readily acknowledge my presence because they were either with a cust I was pleased with the service and waiting areas. Though the Service Reps didn't readily acknowledge my presence because they were either with a customer or on the phone, the one that did help me eventually, acknowledged and said that someone would be with me shortly. Rep offered service to take me back home if I didn't wish to wait. After my oil change was complete, I noticed that unlike my former dealership in NJ (Multi/Open Road) my vehicle was not washed. I did notice the list of car wash services for a price of course. Nonetheless I'll see if this will be the best place to have my Traverse serviced again in the future. More
by daalda416
Employees Worked With
Roman, Woldemariam
April 23, 2018
Great Experience Thank you to Earnest Scott and Steve! I had a great experience during the used car buying process. They did what they promised and were very pleasan Thank you to Earnest Scott and Steve! I had a great experience during the used car buying process. They did what they promised and were very pleasant to deal with. I highly recommend them if you are looking for a car. More
by Derek B
Employees Worked With
Ernest Scott
