Jim Ellis Chevrolet

2nd and Last Purchase from Jim Ellis I recently purchased a used Camaro from Jim Ellis. After having the car 2 months I have had to have over $3000 in repairs done. Good thing the fina I recently purchased a used Camaro from Jim Ellis. After having the car 2 months I have had to have over $3000 in repairs done. Good thing the finance officer talked me into buying a warranty plan he must have known the car had major issues. As far as the repairs go here are my other issues. After scheduling an appointment for Friday at 10:00 a.m. I got to the dealership and was made to wait an additional 40 minutes to check my car in for servicing. I was told that my car would not be seen until Monday (Why take the vehicle in and not begin work for 3 days?) Monday came and it was mid day before I was told what was wrong with my car. It was Tuesday before the Work began and I was not allowed to pick it up until Wednesday. On Wednesday I pick the car up and it’s making a weird noise I was told it was the heat shield and needed to be fixed and could be costly. No one checked to see if the warranty covered it. I am overall unhappy with the services. I wouldn’t recommend this dealership to any of my family or friends. More

Service did not identifiy the problem correctly. Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement pa Parts were replaced that didn't resolve the issue. After 3rd different part replacement attempt and $1400 of "failed to resolve" repair/replacement parts, vehicle's problem seems to be fixed.. Final part replacement tried (fuse box relay), seems to have identied to original problem. However it should have been the 1st solution tried. It was a "throw parts at it and guess solutions, approach. Internet identitied the problem originally from other Owners postings. "Chevy SSR cranks but won't start." The problem and solution was right there all along. I mentioned it to the Sevice Adviser up front, who dismissed the value of the internet. More

Turned away in so many words I had scheduled a time for 7am as always on my day off Friday and was told right off that I will need a ride home due to it was Friday and my car has I had scheduled a time for 7am as always on my day off Friday and was told right off that I will need a ride home due to it was Friday and my car has the engine light on which would have to stay over the weekend just to find out why ,even though I had explain that my car is running hot I have to add Antifreeze and had to call roadside for a jump, and he explains $209 for a new battery ,Then the guy waiting on me says that to test my battery will take 3 hours and to make myself at home well I sat for about ten minutes after feeling uneasy about this info asked for my keys and by 7:50 am Ihad results from Autozone that my battery is good and there is a leak in my radiator but I still need to reschedule for the Budford Georgia location More

3 hours to do an oil change and dented my driver's side door I had an 11:40 a.m. appointment. I came in 40 minutes early as I had a 1p.m. meeting with a non-profit that I just started working part-time with, Geo I had an 11:40 a.m. appointment. I came in 40 minutes early as I had a 1p.m. meeting with a non-profit that I just started working part-time with, Georgia Prostate Cancer Coalition. My car was ready around 1:15 p.m. It had been washed, but there was a fresh dent in the driver's door. They had someone to remove the dent, but of course that took another 90 minutes. I was so angry, I could not speak, because if I did, it would not have been nice. Oh, everyone was apologetic, but there were no offers of lunch, to take me somewhere to get lunch, or anything. At least the gentleman that checked in my car admitted that he did not see the dent in the car door when he looked over the car when he checked it in. But, I am not a happy camper and would like to know if I can switch my maintenance contract to another dealer. More