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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

June 06, 2018

The wait time is terrible!!!!! I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil chang More

by NUNN2401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jim Ellis Chevrolet responded

Hello, thank you; we appreciate all of your feedback! We hope to provide you with faster service during your next oil change visit with us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2018

Long wait- Mediocre service I was there to replace a front driver’s side tire. I had been told previously that I would be receiving a $25 discount. The agent said he didn’t kno More

by MPJOHNSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon, Aramis Frazier
Jun 08, 2018 -

MPJOHNSON24 responded

I am so thankful to have been called by management. It was explained that my truck was handled properly. I feel very assured that everything is in ithe right place. Thank you Jim Ellis Chevrolet! I will visit again.

June 06, 2018

Always an awesome experience Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing h More

by MAURICE.MCNEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jim Ellis Chevrolet responded

Maurice, your positive review means a lot to us and we’re happy to hear Vladimir always provides you with quality care. Thank you so much for choosing Jim Ellis Chevrolet as your first choice for service!

June 06, 2018

Dependable, honest and gracious The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, More

by SUZANNEHARRISON_108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver Tony
Jun 13, 2018 -

Jim Ellis Chevrolet responded

It is our commitment to provide our customers with comfortable facilities as well as professional and kind service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2018

Straight to the point We went knowing what we were looking for and the price point we needed.. and we got it! Took a little longer than we hoped since we got the first car More

by twlittlejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faulkner, Dominique Lighten, John Fike
Jun 13, 2018 -

Jim Ellis Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Chevrolet. We're happy we could meet your expectations. Congratulations on your new vehicle! Safe travels!

June 05, 2018

Couldn’t be nicer Everybody at the dealership made me feel very welcome. I am not big on buying cars, but there was no pressure, because my intent was just to look. I e More

by hycresttopaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gamble, Karrie Haynes, John Fike
Jun 07, 2018 -

Jim Ellis Chevrolet responded

It's great to hear our staff provided you with a pressure free buying experience! Thank you so much for choosing Jim Ellis Chevrolet, and we hope to see you again down the road. Take care!

June 05, 2018

Recall work Excellent service. Robert was very responsive and professional. I was kept informed daily on the progress. I would definitely recommend this dealershi More

by ALISSABATTLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jun 07, 2018 -

Jim Ellis Chevrolet responded

Alissa, we are happy to hear you enjoyed working with Robert! If you're ever in need of more help, please let us know!

June 05, 2018

Not customer service oriented I scheduled an oil change, asked how long it would take. I was informed that it would be 1 hour to 1 hour and a half. After almost 2 hours of waiting More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon, Robert Sigman, Aramis Frazier
June 05, 2018

Simple 1 hour cash transaction took over 4 hours Not sure why so inefficient - lots of internal miscommunication amongst employees that led to lots of waiting and wasted time. Simple cash transaction More

by scott.wilkinson
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn McClune's Floor Manager, Shawn McClune, Karrie Haynes
June 05, 2018

complete. quick. The service was quick and efficient. People were very friendly service. The services required were covered under warranty so that made it even bette More

by PPITOSCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramis Frazier
Jun 07, 2018 -

Jim Ellis Chevrolet responded

We are pleased to hear our team delivered quick and efficient service! Please don't hesitate to reach out to us if there's anything more we can do.

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