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Jim Ellis Chevrolet
Atlanta, GA
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,208 reviews
June 20, 2018
Best Ever Anytime I have had any of my vehicles in for service they have always gone above and beyond. I would recommend them to anybody. Which I can’t say that Anytime I have had any of my vehicles in for service they have always gone above and beyond. I would recommend them to anybody. Which I can’t say that for others when I have made a mistake and bought from different brands. More
by CUBZFAN8304
Verified CustomerEmployees Worked With
June 19, 2018
Accomodating Robert went above and beyond on a small issue that was technically not covered by warranty! WE had a rock stuck in the wheel base that he was able to Robert went above and beyond on a small issue that was technically not covered by warranty! WE had a rock stuck in the wheel base that he was able to remove and cover at no charge. More
by jnordin
Employees Worked With
Robert Sigman
June 19, 2018
great service Brandon C. waited on me. Very good. Even got my car washed. He got me in and out in record time. He waited on me because his regular was sick. Brandon C. waited on me. Very good. Even got my car washed. He got me in and out in record time. He waited on me because his regular was sick. More
by WDBBRYANT
June 19, 2018
great service Great service. Very friendly and professional. Very detailed. The wait wasn't too long. The staff was great and very customer service friendly. Would Great service. Very friendly and professional. Very detailed. The wait wasn't too long. The staff was great and very customer service friendly. Would highly recommend. More
by MSCHOUNG76
Employees Worked With
James williams
June 14, 2018
Service They did a great job on work and customer service! They were quick to get my car in and out within a very reasonable time frame. They did a great job on work and customer service! They were quick to get my car in and out within a very reasonable time frame. More
by hhaschmann
Employees Worked With
Brandon Colon, Aramis Frazier
June 14, 2018
VIP Treatment The service department at Jim Ellis Chevrolet has undergone many changes over the years, but one constant remains...their wonderful service advisor, The service department at Jim Ellis Chevrolet has undergone many changes over the years, but one constant remains...their wonderful service advisor, Vladimir Kochubey. He takes care of his customers, answers questions, returns calls promptly and keeps his customers informed about their vehicles. He is professional, polite and respectful. Always calm under pressure, he does a great job of processing paperwork and helping customers check their vehicles in and out. This dealership needs more service advisors like him! More
by Long time customer
Employees Worked With
June 14, 2018
Read it on yelp. Also sent letter to Jim Elllis. It's on yelp and letter was sent to Jim Ellis. Also I wrote to the corporate office through a chat box online. I won't be back It's on yelp and letter was sent to Jim Ellis. Also I wrote to the corporate office through a chat box online. I won't be back More
by MARYMHILL7
Employees Worked With
Brandon Colon
June 13, 2018
Could had been better.. I realize that people are not being told when will their car be service upon scheduling an appointment. At least say it will be someone time after you I realize that people are not being told when will their car be service upon scheduling an appointment. At least say it will be someone time after you bring it in and probably won't be ready until a week later just an FYI. Something I find very disturbing is that the representative calls me and says your car needs this, and that, please let me know if we can proceed with work. I have to ask in detail what exactly occur that led my car to turn on a certain light. I had service here before and of all the times I been service only one person has giving me the attention and details I needed. I also specify specific instructions on the parts being replace on my car, and it was not done. More
by APPEREZ41
Employees Worked With
June 13, 2018
Devil in the details Upon spending a considerable amount of money (over $1500), I didn’t get a complimentary car wash... of which I asked for and was acknowledged by servi Upon spending a considerable amount of money (over $1500), I didn’t get a complimentary car wash... of which I asked for and was acknowledged by service rep that I would receive. Its the little things. Now I have noticed a hum in my drivetrain that wasn’t there before and I’m contemplating wether I should bring it back or not. Everyone deserves an opportunity to make things right... I just don’t know if I can afford it. #JuryIsStillOut More
by WILLHUFFJR
Employees Worked With
Cashier: unknown was awesome., Robert Sigman
June 13, 2018
7th purchase from Jim Ellis CHEVROLET since 2008 Great experience not just about the vechicle price but the Excellent Service at every level, their sale staff respected my time and my needs which is Great experience not just about the vechicle price but the Excellent Service at every level, their sale staff respected my time and my needs which is always very Important in such investment. Looking forward to coming back for my next CHEVROLET. More
by penarus
