Jim Ellis Chevrolet

Perfect Experience I have had too many visits regarding faulty tires and battery lately. Fortunately my costs are covered by warranty and an extended coverage plan. L I have had too many visits regarding faulty tires and battery lately. Fortunately my costs are covered by warranty and an extended coverage plan. Luis Valdez was spectacular again. I love working with him. He did the insurance work and got my issue settled well. More

Great Place to do business As always Jim Ellis Chevy is a great place to do business with. Vlad, in Service, was excellent. He always is. Professional, knowledgeable, and very t As always Jim Ellis Chevy is a great place to do business with. Vlad, in Service, was excellent. He always is. Professional, knowledgeable, and very thorough. More

Vlad Kobuchey is the most awesome service professional. The service is outstanding. I believe that is due to Vlad who is knowledgeable so professional but very personable. Prior to Vlad I would never ta The service is outstanding. I believe that is due to Vlad who is knowledgeable so professional but very personable. Prior to Vlad I would never take my car in and tell them to just perform whatever service is needed. Vlad is honorable & trustworthy. He knows whats needed and how to fix it. He always delivers what is promised. As long as Vlad is there I will continue to drive from Woodstock for service on my vehicle. I also would like to thank your technicians who remain faceless because they are the ones who keep my vehicle running well. Tony who provides transportation is also so kind professional, reliable, and personable., It is obvious he and Vlad have the same great work ethic. More

Great Customer Service Between Robert and Brandon they addressed every little concern I had without making me feel like I wasn't important! Even the questions I asked the T Between Robert and Brandon they addressed every little concern I had without making me feel like I wasn't important! Even the questions I asked the Technician (Dickerson) were answered friendly and professionally! Thank you so much! More

Service. My son was visiting from out of state and he had car trouble. Took the car in and was treated with personal care. Sueann and all of the staff was grea My son was visiting from out of state and he had car trouble. Took the car in and was treated with personal care. Sueann and all of the staff was great. Although I don’t have a Chevrolet, but I have another GM car, I will be using you guys More

Overpriced Took my 2017 Colorado in for an oil change and tire rotation and balance. Decided to also get the cabin air filter changed. Figured I would be out o Took my 2017 Colorado in for an oil change and tire rotation and balance. Decided to also get the cabin air filter changed. Figured I would be out of $150 at the most. Final charge after labor and the "miscellaneous" fees was $213. Will be using a trusted mechanic located near the dealership for any future services to my vehicle. More

Unsatistified This will be brief. My last two experiences at Jim Ellis Service Center have been very disappointing. My family and I will no longer purchase or visi This will be brief. My last two experiences at Jim Ellis Service Center have been very disappointing. My family and I will no longer purchase or visit this particular dealership. When I purchased my vehicle the experience was an easy process and the salesperson was very professional. Unfortunately, our interactions with the service center have not been. The Service Center employee attempted to provide adequate assistance but the situation needed to be handled by supervisory staff. More

Fantastic! Excellent! Very easy to deal with. Answered all my questions. Finance was fast and everything was handled in a timely manner. Highly recommend this de Excellent! Very easy to deal with. Answered all my questions. Finance was fast and everything was handled in a timely manner. Highly recommend this dealership! More

Broken windshield Robert was great. My windshield somehow got a crack in it while there, but they took care of it. I can't speak enough on the quality of customer serv Robert was great. My windshield somehow got a crack in it while there, but they took care of it. I can't speak enough on the quality of customer service. Thank you Jim Ellis for fixing my issues and taking care of my car More

Thorough and Thoughtful Starting w Tony Benitez there was a complete team effort to answer questions, listen well, and provide a satisfactory customer experience. I reall Starting w Tony Benitez there was a complete team effort to answer questions, listen well, and provide a satisfactory customer experience. I really appreciate the relaxed yet professional atmosphere. Thank you! More