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Jim Ellis Chevrolet
Atlanta, GA
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,208 reviews
July 31, 2018
They fix their mistakes I went in for a repair that they could not get taken care of the first time, due to lack of materials. However, they fixed the repair and also took c I went in for a repair that they could not get taken care of the first time, due to lack of materials. However, they fixed the repair and also took care of me having to wait so long. I am pleased with how they own their mistakes and make them right. Nobody is perfect, so it is really great when Vlad admitted the issues and made them right. I am very happy. More
by jeaglen
Verified CustomerEmployees Worked With
July 30, 2018
5-Star Rating Again Since purchasing my vehicle at Jim Ellis Chevrolet, I have always rated them 5 stars, except the previous time. However, once again, this visit was t Since purchasing my vehicle at Jim Ellis Chevrolet, I have always rated them 5 stars, except the previous time. However, once again, this visit was top notch and once again, I rate them *****. Vladimir was helpful, instructed the other advisor that my situation was an emergency (battery dying) and I was in and out in 1.5 hours...on a Saturday! More
by DKH.ATLANTA
Employees Worked With
July 30, 2018
Fast, efficient, and truthful I called this dealership as my last effort to finding the car I wanted with the special features and price. I spoke to a sales agent and his boss, I called this dealership as my last effort to finding the car I wanted with the special features and price. I spoke to a sales agent and his boss, Denis Rose. After several discussions (features/price/financing, etc….) with Denis, in 2 days he found the car and saved me money on the price of car. The deal was done over the phone. All I needed to do was come in and sign papers. Seamless!! More
by niccohn
Employees Worked With
Karrie Haynes, Denis Rose, Nick Porter
July 30, 2018
Excellent They have excellent customer service and works with everyone to help get them a deal. They work really hard to help you get the best deal possible They have excellent customer service and works with everyone to help get them a deal. They work really hard to help you get the best deal possible More
by micmiller4
July 29, 2018
GOOD DEAL AAA ALL THE WAY---NO PROBLEM AT ALL---GOOD DEALERSHIP TO WORK WITH---EVERYBODY VERY FRIENDLY AND HELP FULL---I WOULD BE GLAD TO DEAL WITH AGAIN AAA ALL THE WAY---NO PROBLEM AT ALL---GOOD DEALERSHIP TO WORK WITH---EVERYBODY VERY FRIENDLY AND HELP FULL---I WOULD BE GLAD TO DEAL WITH AGAIN More
by BOSSMAN
Employees Worked With
Billy Heinlein
July 29, 2018
Ac problem I took my chevrolet silverado 2014 twice to fix the ac they still have no fixed yet. I just paid to much maney now I don't if I should take back or I I took my chevrolet silverado 2014 twice to fix the ac they still have no fixed yet. I just paid to much maney now I don't if I should take back or I just should go somewhere else More
by amador1431
July 27, 2018
Congested but good service It took longer than I expected for them to get to my car, but the service was extraordinary and Aramis Frazier was extremely helpful, returning my cal It took longer than I expected for them to get to my car, but the service was extraordinary and Aramis Frazier was extremely helpful, returning my calls promptly, polite, and on top of my service request. More
by NADIALELUTIU
Employees Worked With
Aramis Frazier
July 27, 2018
Worst Experience Ever I had an 8am drop off appointment and didn't get my car back until 7pm. I would never bring my car back to this service center. I had an 8am drop off appointment and didn't get my car back until 7pm. I would never bring my car back to this service center. More
by EWILSON6
Employees Worked With
Aramis Frazier, Sueann Turano
July 27, 2018
581,000 mile check up Service writer Vladimir Kochubey and tech Tony mayer keep me informed abotu what to schedule on my next service visit to maintian my truck. Show star Service writer Vladimir Kochubey and tech Tony mayer keep me informed abotu what to schedule on my next service visit to maintian my truck. Show startin was atributed to fouled spark plugs that the Tech Mayer showed me. More
by ESMALLMAN3
July 26, 2018
Company's excellent and professional service Good service ,excellent customer service skills,taking good care to make sure all necessary needed work done. Explaining what was needed and why. Givi Good service ,excellent customer service skills,taking good care to make sure all necessary needed work done. Explaining what was needed and why. Giving price for work before done More
by Bertha8141
Employees Worked With
Brandon Colon
