Jim Ellis Chevrolet
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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First Service Visit We bought our Tahoe this summer and I just went in for our 1st maintenance visit (we've driven alot in 3 months!). I made my appt for the later aftern We bought our Tahoe this summer and I just went in for our 1st maintenance visit (we've driven alot in 3 months!). I made my appt for the later afternoon, ,was in & out in 45min. I had a question about the paint and talked to the manager who assured me that they will get it taken care of in the nxt month. Our experience w/Jim Ellis service thus far is great. Thank you! More
Jim Ellis Service Dept Failure We have had nothing but trouble with the service department at Jim Ellis. The turnover rate of the service advisors is high so no one truely knows you We have had nothing but trouble with the service department at Jim Ellis. The turnover rate of the service advisors is high so no one truely knows your car and those that are there do not know how to communicate with the customer. Quoted hour and half for an oil change. After hour forty minutes checked on my car only to watch as it was just being started. Then he tells me it will be ready in 20 minutes. What’s the point of an appointment if they can’t take you. More
Great customer service from the first phone call. I called two other dealerships before calling Jim Ellis. The experience was outstanding from the receptionist who greeted me with knowledge about the I called two other dealerships before calling Jim Ellis. The experience was outstanding from the receptionist who greeted me with knowledge about the service I requested and her kindness. The Service Advisor was exceptional. The technician who worked on my vehicle did an outstanding job! BY FAR THE BEST SERVICE since my days at GM. More
Great service My service consultant, Vladimir, is terrific. I trust what he tells me about my car. I was in and out of there quite quickly yesterday. Thank you. My service consultant, Vladimir, is terrific. I trust what he tells me about my car. I was in and out of there quite quickly yesterday. Thank you. More
The BEST This service department is always very friendly and get you your vehicle back in a timely fashion. They are very busy so make sure you utilize the onl This service department is always very friendly and get you your vehicle back in a timely fashion. They are very busy so make sure you utilize the online schedule for minimal hassle. More
Buena atención La atención de la persona de mostrador , es cordial y amena . Buena predisposición para resolver las inquietudes presentadas . Gracias SR Luis Valdez La atención de la persona de mostrador , es cordial y amena . Buena predisposición para resolver las inquietudes presentadas . Gracias SR Luis Valdez por su buena atención . More
Poor, Usless Customer Service The service team didn’t seem to care about my issues nor did they seem worried about fixing the problems. I won’t be back to this dealership for purch The service team didn’t seem to care about my issues nor did they seem worried about fixing the problems. I won’t be back to this dealership for purchase or service assistance. More
Back up viewer I recently leased a 2018 Colorado and discovered that there was an issue with the back up camera/viewer. The service center gave me a loaner and they I recently leased a 2018 Colorado and discovered that there was an issue with the back up camera/viewer. The service center gave me a loaner and they found the issue and fixed it in a timely manner. More
Leland Sims and his manager was EXCELLENT! Leland was really great, helpful and patient during the full process of my purchase from day one on a Thursday and on the 2nd visit that Saturday we p Leland was really great, helpful and patient during the full process of my purchase from day one on a Thursday and on the 2nd visit that Saturday we purchase.our vehicle. All that was promised was done. This was my first purchase from a Jim Ellis dealership and I will return as well as make referrals to my family and friends. Brittany was great as well giving me a quick how to operate electronics features. Thank you Jim Ellis staff for the pleasant experience. More
Very helpful and honest Always very happy to go to jim ellis and buy from there Everyone is always very helpful and honest always look forward going to the office Always very happy to go to jim ellis and buy from there Everyone is always very helpful and honest always look forward going to the office More