Jim Ellis Chevrolet
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,213 reviews
I interacted with Vladimir , he guided perfectly. Vladimir is very professional and helped me in solving purpose of visit. Good service provided. I want to thank you the pick and drop provided to m Vladimir is very professional and helped me in solving purpose of visit. Good service provided. I want to thank you the pick and drop provided to me by Tony. He was right on time. More
Quick and efficient It was a great experience. The ONLY thing I would like to see them is assist with the nail in my tire I requested help on. It was a great experience. The ONLY thing I would like to see them is assist with the nail in my tire I requested help on. More
Great Price Great Respect! Jim Ellis worked quickly and honestly to get me a price I could live with. They were honest and helpful and did not pressure me. They stood out fro Jim Ellis worked quickly and honestly to get me a price I could live with. They were honest and helpful and did not pressure me. They stood out from the rest! More
Professional staff. Quick response to the work needed. Staff was professional and responsive. As far as just offering water and coffee for guess waiting for service, have some free snacks in lieu of vendi Staff was professional and responsive. As far as just offering water and coffee for guess waiting for service, have some free snacks in lieu of vending machines. Most dealerships offer snacks without charging their paying customers. What is currently offered is a cheap offer to customers who have to pay for snacks while they wait on service. More
My Experience This was my first time getting a car in 10 years, It was a good one.. Wait time was a little long then I wanted when I had to come the next day with m This was my first time getting a car in 10 years, It was a good one.. Wait time was a little long then I wanted when I had to come the next day with my loaner to trade for my original vehicle. More
Bait and Switch Does Not Play I made an oil change appointment for my 2018 Volt. I asked about the cost, and the representative pulled up my car’s history and told it was to be a f I made an oil change appointment for my 2018 Volt. I asked about the cost, and the representative pulled up my car’s history and told it was to be a free service. I received an email confirming the date and time. It said the service was $49.95. I immediately called the Service Department back and the same young lady told me to disregard the email—the service was definitely free. When I drove across town and arrived at the appointed time, the service writer, Sueann, told me it was indeed a $49.95 service. I explained the phone calls and she went to see her manager, Brandon Colon. She returned to tell me no, it was not a free service visit. I asked to see the manager, but he was suddenly unavailable. I had her retrieve my car as I resent bait-and-switch tactics. Because I am in the market for a new Bolt, I went up front to talk with a new car sales manager, Jeff Asberry (who was great: knowledgeable and congenial). During the course of the conversation, I told him what had transpired back in Service and he tried to raise Brandon, but couldn’t, and like Sue Ann before him, he said he would have Brandon call me. Predictably, I heard nothing. More
Efficient and friendly experience The used car was ready for the test drive when I arrived. Everything about the sales process was explained in a clear and helpful way. Tony was patien The used car was ready for the test drive when I arrived. Everything about the sales process was explained in a clear and helpful way. Tony was patient and helpful as we sorted through some extra steps involved in getting insurance as a newcomer to Georgia. The final paperwork for payment was dealt with efficiently and quickly. No pressure. Overall, very impressed with the team. More
Great service from beginning to end. All work needed was done correctly and in a timely fashion. Loaner vehicle was a must. Technicians diagnostics were on point when it came to solving All work needed was done correctly and in a timely fashion. Loaner vehicle was a must. Technicians diagnostics were on point when it came to solving the shift issue with my 2017 Colorado. More
Fraud business I went into the dealership and was told I never spoke to anyone. Then Hilda puts a year on my employment, when I was there only 3 months. Then I was t I went into the dealership and was told I never spoke to anyone. Then Hilda puts a year on my employment, when I was there only 3 months. Then I was told they would use a wrecker to get my trade, then I was told to bring it in. Karrie harassed me after this review and accused me of starting a fight, now what type of dealership is this. Karrie still kept everything after I sent an email stating I no longer wanted to do business with this company. Karrie also stated she read the review and wanted to call. Still trying to get business after being shady. More
Consistant I always bring my car to Jim Ellis because I k ow that I will get great service. This time was no different. Vladimir was very helpful as usual and th I always bring my car to Jim Ellis because I k ow that I will get great service. This time was no different. Vladimir was very helpful as usual and the detail shop did a great job washing my car and removing some scuff marks on it. More