Jim Ellis Chevrolet

Best car buying experience Everyone was no pressure and very professional , from sales (Hilda), her manager, to Samuel in finance , showed exceptional customer service making my Everyone was no pressure and very professional , from sales (Hilda), her manager, to Samuel in finance , showed exceptional customer service making my experience painless. I was in and out in a little over 2 hours. I have already recommended this dealership and will continue to do so. Thanks Hilda and Samuel and by the way I ??My 🚗 More

Kalo Made it Happen. Kalo made us feel very comfortable. He took his time with us and tried to give us many options. We had not have purchased a vehicle in over 13 years. Kalo made us feel very comfortable. He took his time with us and tried to give us many options. We had not have purchased a vehicle in over 13 years. He was recommended to us and worked hard to make us a customer at Jim Ellis. More

Great Experience!!!! Reggie made my new vehicle purchase very smooth. He was helpful and honest in the process and stayed late to answer and explain all the features to o Reggie made my new vehicle purchase very smooth. He was helpful and honest in the process and stayed late to answer and explain all the features to our vehicle. Reggie was the best salesman that I have dealt with in buying a vehicle. Thank You Reggie!!! More

My “check engine” light issue Was resolved. Luis was helpful. I was finally able to pass emissions. I will be returning to fix the other issues that were brought to my attention. Thanks Luis was helpful. I was finally able to pass emissions. I will be returning to fix the other issues that were brought to my attention. Thanks More

Experience was just ok I gave rating 3 because it was just average. The staff wasn't as friendly as I thought they would be. The other service consultants were not so fri I gave rating 3 because it was just average. The staff wasn't as friendly as I thought they would be. The other service consultants were not so friendly. When I couldn't find my direct service consultant, the other service consultants were not so friendly. There were 2 Service technicians who assisted me that made the experience better. I don't know the 2 service technicians names. My car came in on a flatbed and I couldn't find a spot for my tow truck driver to place the car at. The car wouldn't start and was throwing the anti-theft detterent code. It turned out that my battery was bad. I just bought the car 3 months ago with a CPO warranty and extended warranty. The battery wasn't covered. I would have thought that the dealership would give some sort of discount being that they just sold me car and the battery died 3 months later. They could have atleast waved the labor fee, but they wouldn't. I had to take a day off of work. Maybe the experience could have been different if it wasn't busy. I am not sure. More

Great with emergency needs I was going on vacation in a few days and was in an emergency need for wheels and tires for my Suburban. Jim Ellis was able to squeeze me in the next I was going on vacation in a few days and was in an emergency need for wheels and tires for my Suburban. Jim Ellis was able to squeeze me in the next day even though they were very booked to take care of my needs and I was not in there very long at all. More

I always service my car at Jim Ellis The people and service are outstanding. Vladimir has been my service advisor for over 10 years and I will never go anywhere else. Enough said. The people and service are outstanding. Vladimir has been my service advisor for over 10 years and I will never go anywhere else. Enough said. More

Awesome!!!! Robert Sigman is the best ever!!!!!! The service team is always on point!!!!! Waking in the door, you feel welcomed and at home. The staff is great!! Robert Sigman is the best ever!!!!!! The service team is always on point!!!!! Waking in the door, you feel welcomed and at home. The staff is great!!! More

Service Advisories Survey He is truly the best representative I’ve had. Very knowledgeable about why I was visiting the service center and kept me up to status with what my car He is truly the best representative I’ve had. Very knowledgeable about why I was visiting the service center and kept me up to status with what my car status More

Mostly satisfied My experience was pretty good for the most part. The salesman was nice and helpful but closing the deal missed the mark a little. I had to bring the v My experience was pretty good for the most part. The salesman was nice and helpful but closing the deal missed the mark a little. I had to bring the vehicle back to apply an exterior coating and I felt a little as if my time wasn’t valued. Additionally, I had a concern with a small scratch on the vehicle that was not addressed as I had requested. More