Jim Ellis Chevrolet

Good people yes Good the best thanks for your help you time very nice people awesome job I will come back again. I like dealer car. Thank you so much Good the best thanks for your help you time very nice people awesome job I will come back again. I like dealer car. Thank you so much More

Exceptional Personalization! Hilda is the BEST! I really enjoyed the customer service and support I experienced. I feel the entire team worked to create an environment where I as a customer felt in I really enjoyed the customer service and support I experienced. I feel the entire team worked to create an environment where I as a customer felt informed, valued and welcomed. Options of the best deal were provided to me to make choices and it was all done in a timely manner. I am extremely grateful for the expedited services provided at the end due to my time crunching schedule! Hilda and Karrie were absolutely wonderful and extremely personable. Hilda is the reason I didn't go to another dealership like I had originally planned. I wanted to buy a car from her! More

Rushed experience with clueless salesman As far as the dealership goes, I’d recommend it, they had a great sale. As far as the salesman I was dealt, terrible. We went to go get two colors of As far as the dealership goes, I’d recommend it, they had a great sale. As far as the salesman I was dealt, terrible. We went to go get two colors of the Malibu, which were on another lot, a good 5 min drive. On both trips to getting the cars, it was just an awkward drive as he didn’t talk much. He wasn’t asking about what my needs were for a car anything. So we get back to the dealership and start talking financing. He didn’t really explain the financing well, and it seemed as if he was getting frustrated. I ask him questions concerning the car payments and APR, to which he responds that he doesn’t know and eventually gets one of the loan officers (I think that’s what he was) to come over and explain the financing. The loan officer had brought a sheet of paper with all the numbers. He drew out for me on the paper how the financing would be based on their numbers, told me the total costs, APR, all that and answered my questions. Anyways, We go back to the lot to get the second car, as I changed my mind in color for the Malibu. While on the quiet drive back, I ask him about the start/stop feature. He scrolls through the manual guide for about 10 minutes looking for answers. I park the car at the dealership and he’s going through the configurations of the car hoping to figure it out. In the end he couldn’t and didnt have an answer for me. Why does Jim Ellis have salesmen that have no clue about the cars they’re supposed to be selling? Anyways, we go back in, he’s checking with the loan officer in the front desk about my loan with GM financial. So I go up there and check with him. Then I ask the loan officer about the start/stop feature of the car. Why did the loan officer have an answer to my question about the car that the salesman is supposed to be selling? Why does the loan officer know more about the vehicle than the car salesman???? My experience with Leland was terrible. Not even halfway through the experience, I wished that I could get up and go to someone else. I should have. Karrie was excellent by the way, conversationalist and helped me with my gap insurance and warranty. The loan officer, front desk, far left, very informative as well. But in any sense, I felt rushed, even with the loan officer. I constantly told both Leland and the loan officer that I need time to think and they consistently pushed and rushed my decision making. More

Service Always a great experience at the JE service center each time I visit. It is part of the reason why I keep returning. I will continue to be a customer. Always a great experience at the JE service center each time I visit. It is part of the reason why I keep returning. I will continue to be a customer. More

Purchased a used car Customer service was amazing! The team Kalo, Sam, and Steven went out of their way to ensure that everything was perfect. I was able to purchase the c Customer service was amazing! The team Kalo, Sam, and Steven went out of their way to ensure that everything was perfect. I was able to purchase the car that I wanted at an affordable price. I felt valued as a customer and will definitely be back for future purchases. I actually drove 2 hours to get to this dealership and I am so grateful I did. If your looking for a good car from a great delarship look no further. I also highly recommend the car salesman Kalo, trust me you wont be disappointed. It would be beyond 5 stars if I could put that. Ozella More

kev review Vlad is the best. with my crazy schedule he always accommodates me and my need. service is always delivered in a timely fashion. thanks again Vlad. Vlad is the best. with my crazy schedule he always accommodates me and my need. service is always delivered in a timely fashion. thanks again Vlad. More

Very good salesman - Darral From the beginning Darral acted in a very professional and friendly manner. He is very well versed in both the Tahoe's and the dealership. His very From the beginning Darral acted in a very professional and friendly manner. He is very well versed in both the Tahoe's and the dealership. His very good attitude with a never say die perseverance to get the right fit for me is what sticks out the most. I'd recommend him to anyone who is interested in buying a car. More

I needed my very first oil change Customer service was great. Everyone was polite. They finished my car in the allotted time that I was told to be expected to wait... I highly recomme Customer service was great. Everyone was polite. They finished my car in the allotted time that I was told to be expected to wait... I highly recommend More

Good service where on time with my car and with the service. SUEANN was knowledgable about the process my car was there for abd truthful. where on time with my car and with the service. SUEANN was knowledgable about the process my car was there for abd truthful. More

People Robert Sigman took good care of me. Didn't have an appointment and yet I still got prompted service. Service has always been consistently good .Nice Robert Sigman took good care of me. Didn't have an appointment and yet I still got prompted service. Service has always been consistently good .Nice surroundings helps too . More