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Jim Ellis Chevrolet
Atlanta, GA
4,213 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,213 reviews
October 21, 2018
So done with Jim Ellis and Chevy 14 months ago they fixed the problem. Took the 4 days to get it done. The same problem happened again and they said they couldn't find the problem but 14 months ago they fixed the problem. Took the 4 days to get it done. The same problem happened again and they said they couldn't find the problem but fixed it.???? The car is not fixed and has the same problem. This place is complete was of time and money. They never call you back, you have to call them. Never go here, never buy a Chevy. More
by MadMarine
Verified CustomerEmployees Worked With
October 20, 2018
Satisfied As always, I managed to bring my vehicle in without making an appointment. The staff was courteous while assisting me and worked very hard to squeeze As always, I managed to bring my vehicle in without making an appointment. The staff was courteous while assisting me and worked very hard to squeeze my vehicle in for service. Thanks Jim Ellis! More
by NGRFFN
October 20, 2018
Great Honest Sales Rep, Not Pushy and Overbearing My experience with Tony Benitez was a pleasant one. He was very honest, yet reasonable with his opinions and expertise. Karrie Haynes was also helpful My experience with Tony Benitez was a pleasant one. He was very honest, yet reasonable with his opinions and expertise. Karrie Haynes was also helpful as far as the finance portion went. She gave a rationale and honest views when asked certain questions. Overall it was a great feeling knowing that I was being understood and wasn't being forced into a situation unwanted. They heard my wants/needs and gave me suitable recommendations based on the information that I gave them to work with. I really like my brand new 2018 Chevy Malibu, thanks! More
by THATGUYCJ26
Employees Worked With
Karrie Haynes, Tony Benitez
October 19, 2018
It was ok Sales people were great. But sold me a truck that had transmission issue as soon as I drive it off the lot. I know it’s used but that’s a big issue Sales people were great. But sold me a truck that had transmission issue as soon as I drive it off the lot. I know it’s used but that’s a big issue More
by S.ABSTON
Employees Worked With
Tim Autry, Nick Porter
October 19, 2018
Customer Service I just bought a new Colorado. Mario was my sales person. He is the definition of great customer service. I really was dreading the experience espe I just bought a new Colorado. Mario was my sales person. He is the definition of great customer service. I really was dreading the experience especially since I had not done it in over 12 years but it was really a great experience compared to what I have experienced in the past. More
by kentaosborne
Employees Worked With
Mario Moreland, Dominique Lighten, Bryce Piper
October 19, 2018
Oil change, new door locks. Jeffery did a good job staying in constant communication with me. The work was performed to my expectations. The car runs great now and the doors lock Jeffery did a good job staying in constant communication with me. The work was performed to my expectations. The car runs great now and the doors lock. More
by KHoffman
Employees Worked With
Jeffery Woo
October 19, 2018
purchase used car and service Purchased a used car from Ellis. The deal was a good, fair deal and when it was realized that there were issues with tires and other issues, they imme Purchased a used car from Ellis. The deal was a good, fair deal and when it was realized that there were issues with tires and other issues, they immediately took care of the issue as part of the deal. Excellent to work with. More
by gtevans
Employees Worked With
Dominique Lighten, Jim Natili
October 18, 2018
Oil change and tire rotation were performed satisfactorily however the technician that worked on my car did not put the new oil change sticker in the NW corner of my windshield. T were performed satisfactorily however the technician that worked on my car did not put the new oil change sticker in the NW corner of my windshield. This is not the first it has happened at Jim Ellis Chevrolet. But overall, the service was good and always friendly. More
by JOEBELLSR
Employees Worked With
October 18, 2018
Oil and filter replace.. Took my 2917 Equinox in for service. Great experience ! Everyone was very nice ,knowledgeable and helpful.. Sueanne knew her job and she was very Took my 2917 Equinox in for service. Great experience ! Everyone was very nice ,knowledgeable and helpful.. Sueanne knew her job and she was very good at it.She made me feel like a member of the family. More
by JIM.WILEY
Employees Worked With
Sueann Turano
October 18, 2018
Service after delivery I actually purchased a new stingray corvette. This was the first time I utilized their Services. I was surprised that they do not wash the exterior or I actually purchased a new stingray corvette. This was the first time I utilized their Services. I was surprised that they do not wash the exterior or clean the interior after servicing. My other car is a Mercedes Benz Every time after service my car is washed and cleaned inside.and out. The same rude applies to my daughters Range Roover and BMW. I would think a corvette is at the same level. Why wouldn’t the same services be offered? More
by moviestarjan
Employees Worked With
Other Employees :
Mike Power, Jeffery Woo
