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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,205 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,205 reviews

February 17, 2024

We got exactly what we wanted at the best price around and were treated like old friends. More

by THAYERGIRL
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
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Feb 18, 2024 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

February 16, 2024

Very professional and helpful, even gave me an Uber home me after drop off. Fixed my problem. My only complaint was the very high estimates on some of the work More

by alangreenberg1954
Recommend Dealer
Yes
Employees Worked With
Loan
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Feb 16, 2024 -

Jim Ellis Chevrolet responded

Alan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

February 16, 2024

Everything was smooth and easy. They had my pickup truck ready within days. She knows a lot about cars. More

by edgarza
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
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Feb 18, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 14, 2024

My experience was a disaster! Dropped it off Thursday. Picked it up the following Wednesday after being told it was under the wrong name and telephone #. Had to pay for a rental. More

by Feliciahumphrey67
Recommend Dealer
No
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Feb 17, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, Felicia, I'd love to address your concerns in detail. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

February 14, 2024

Always have great service with Jim Ellis Always let me know what's needed and works with us explaining the necessary services. More

by SDSCAMARO2018
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey, Orlando Jeffrey
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Feb 14, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 14, 2024

Retanza was nice to work with. Really appreciate Service Manager getting GM involved. Getting a loaner vehicle was most appreciated! I didn't like that my 2019 Tahoe had a complete More

by drcooper
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Feb 14, 2024 -

Jim Ellis Chevrolet responded

Thank you for your kind words for Retanza and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 14, 2024

Staff at the dealership were courteous and professional. My salesman quickly found the truck I desired. Unfortunately, history has taught me to be distrustful of car salesmen. However, Jonathan was super at More

by BIZNESSMAN70
Recommend Dealer
Yes
Employees Worked With
Jonathan Arante
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Feb 14, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 14, 2024

The car was diagnosed and ready relatively quickly She gave us a coupon and it helped More

by Mfgator96
Recommend Dealer
Yes
Employees Worked With
Loan
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Feb 14, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 13, 2024

Very smooth. No issues. Everything went well. We were not held up long with the while process. More

by SHANEDOCKERY
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
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Feb 13, 2024 -

Jim Ellis Chevrolet responded

Shane, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

February 12, 2024

Excellent service always Vladimir always listens to what needs to be done to my car and makes sure the mechanic does it More

by johnaddison8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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