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Jim Ellis Chevrolet
Atlanta, GA
4,250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,250 reviews
December 12, 2018
People did their job well, my service rep was great My service changed the way my car drives. I am very greatful. My car has hand controls so the way the car drives, the way it deals with the road is My service changed the way my car drives. I am very greatful. My car has hand controls so the way the car drives, the way it deals with the road is important More
by cdlmiller
Verified CustomerEmployees Worked With
Sueann Turano
December 12, 2018
ser Advisors Suwannee was awesome. Service Advisor was awesome. She made sure my car was fix. She explained everything to me made me fell comfortable. I drove up from Augusta. I had to Service Advisor was awesome. She made sure my car was fix. She explained everything to me made me fell comfortable. I drove up from Augusta. I had to spend the night because my car wouldn’t be ready until next day. She put me in a loaner that showed the dealership takes care of the customers. More
by LTHOMPSON124
Employees Worked With
Sueann Turano
December 11, 2018
Good Service Good Service. Great waiting area. Got in and out for my oil change and tire rotation. Service team do an excellent team greeting you, addressing your Good Service. Great waiting area. Got in and out for my oil change and tire rotation. Service team do an excellent team greeting you, addressing your appointment and assisting you at the check out. More
by GCELLY
Employees Worked With
Robert Sigman, Sueann Turano, Jeffery Woo
December 11, 2018
Great dealership The team is Great!!!!the best service ....easy , fast even cleaned my vehicle ...got me in and out fixed right the first time thank you Jim Ellis serv The team is Great!!!!the best service ....easy , fast even cleaned my vehicle ...got me in and out fixed right the first time thank you Jim Ellis service department happy holidays to all More
by SUEANN31
Employees Worked With
Sueann Turano
December 11, 2018
Good experience No complaints. Straight up deal. Salesman was very responsive. Even drove truck to my house. Easy financing. Truck was just what I wanted. Try them No complaints. Straight up deal. Salesman was very responsive. Even drove truck to my house. Easy financing. Truck was just what I wanted. Try them. More
by fredweis
Employees Worked With
Karrie Haynes, Billy Heinlein
December 11, 2018
Took to long Had appointments for two vehicles to get the gold bow ties changed to black ones that I had ordered on line and to have a soft bed cover put on one o Had appointments for two vehicles to get the gold bow ties changed to black ones that I had ordered on line and to have a soft bed cover put on one of them , a pick up. Was going to bring one in one day and the other the next morning. Dropped the pick-up off at 8:30 AM and waited all day to find out at the end of the day that one of the rails on the bed cover was bent. Was told to bring the truck back the next morning and could probably wait on it to be installed, but call first. I called in the AM and was told the cover was on a truck and that they would call me when it was unloaded. Never heard anything all day so I called them at 3:30. They asked could it be put off until the next day because the shop foreman was about to end his shift. Was asked if that would be OK. I told them I wanted it done because they said they would do it that day and I didn't want to keep getting rides back and forth from work. They said that if I could get there in a hurry they would do it. Got there in 10 mins and the cover was on in 40 mins and was told it would take 1-1/2 hours. Had to wait a day and then dropped my Tahoe off to get the bow ties replaced with black ones and add a hitch cover. It took 8 hrs. I am not sure if my work was handled this way because I ordered and paid directly to Chevrolet Accessories. The only good part about the whole deal was that Sueann in the service department was as helpful, pleasant and courteous as she could be. If I do use this service department again it would be because of her professionalism. More
by JEFF@GRAPHICDIES.COM
Employees Worked With
Sueann Turano
December 11, 2018
Bad, The worst experience I had with Jim Ells Chevrolet I have 2016 SIlverado that was stalling. I took it in on a Thursday. The tech stated they would call me before the end of the day, He didn't call me u I have 2016 SIlverado that was stalling. I took it in on a Thursday. The tech stated they would call me before the end of the day, He didn't call me until Monday of the following week. He then tells me that I need a $4500 new transmission. He said there was some internal damage in my transmission. I asked how does a transmission go out on a 2016 Silverado and he says because I have a 100,000 miles on the vehicle. I say, "That means that Chevy Silverados are only good for 100,000 miles?" He stuttered for a bit and continued on with how much I had to pay ($158.00), never answering my question. He didn't give me any additional options or tell me anything help. When I pick up my car, I take it to another Chevy dealership and they looked at it and did a transmission fluid flush and change and then says the fluid needed to be change. I was shocked. I payed $185.00 just for that. From now on I will take my trucks elsewhere for servicing. More
by DERRICKCMOORE
Employees Worked With
Luis Valdez
December 11, 2018
Fast and easy! I have often had the impression in my mind that going to the dealer would be a long drawn out day. Today I took my car in and it was done in a couple I have often had the impression in my mind that going to the dealer would be a long drawn out day. Today I took my car in and it was done in a couple of hours. I could have brought my work computer and stayed at work the whole time. I just didn’t think it would be that fast. More
by Christina Wellman
Employees Worked With
Sueann Turano
December 10, 2018
Luis gets 5 Stars!! Luis makes the Jim Ellis experience exactly what the company wants to customer feel. He is knowledgeable, pleasant, and most importantly, he kept me Luis makes the Jim Ellis experience exactly what the company wants to customer feel. He is knowledgeable, pleasant, and most importantly, he kept me informed during the entire process. I’m a long standing customer and I’ve had the same experience with Brandon and Vladimir. It’s why I keep coming back. I drive past another Chevrolet dealership to get to Jim Ellis. More
by MHMSPINE
Employees Worked With
Brandon Colon, Vladimir Kochubey, Luis Valdez
December 10, 2018
I need to take my truck back. I have a Platinum Dealer Membership for tires and wheels in my new truck. I took my truck originally to have a new tire installed. Now, I have to tak I have a Platinum Dealer Membership for tires and wheels in my new truck. I took my truck originally to have a new tire installed. Now, I have to take my truck back. because the Tire Monitor Service message now is showing in my truck. This should have been checked when the new tire was installed. Now, I have to take time off from work again, to take my truck back to have them check the message Tire Monitor Service. The Technicians need to make sure they checked that everything is good to go. So frustrated that I have to take more time to take the truck back. It could have been all fixed and taken care of one trip. More
by GUTIERREZLIZA767
Employees Worked With
Luis Valdez
