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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,204 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,204 reviews

April 17, 2024

Overall the work done was sufficient, but I was left in the dark on timing and was without my car for much longer than anticipated (by nearly a full week). Also upon checkout in person, there was no expla More

by tjohnson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (678) 585-2314 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 13, 2024

They met my needs that other dealership have been unable to meet, ever since I moved back from NC been having issues finding a dealership that honors my PPM for my car and this dealership honored it and ass More

by dnlawson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey
Apr 14, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

April 13, 2024

The reason I keep coming back is because of the service and professionalism offered by Vladimir. He’s in constant contact with me and letting me know what is going on at all times. More

by cxmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Vladimir and our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Expect the Best! Service Manager Mr. David Theriault

April 12, 2024

I received excellent, prompt and expert care from the service department. All personnel I came in contact with were very friendly and obviously enjoyed their job. My service concerns were all addressed More

by HCORBIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

April 12, 2024

Great , thank you for the quality of work . Definitely will come back gain . See you guys More

by IQBAL_KALAKANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

April 12, 2024

These folks are easy to deal with without the perceived sales pressures regarding the buying process . More

by ATD44
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard
Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

April 11, 2024

Vladimir was very helpful, kind, and professional in getting my vehicle repaired. He was able to have the work completed much faster than originally quoted which I appreciated very much. More

by mekhawaii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2024

Great experience Great service On time resolution of the problem. May be more recommendations for future More

by FPASTOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2024

I would I would recommend my associates to purchase a vehicle at Jim Ellis. The professionalism was fantastic. More

by Mr.Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bernard
Apr 10, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Jaylan was amazing to work with was able to get me into my dream car a 2024 ford mustang!!! He knew that I was coming from over 12 hours away he made sure everything was ready for me made sure the car was More

by h5.0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

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