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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
October 28, 2023
Tried to sell me the most expensive model including 1500 paint protection 450 door edge guards misc other charges. Was insistent and didn't listen to what I wanted paint protection 450 door edge guards misc other charges. Was insistent and didn't listen to what I wanted More
by chuckarmburst
Employees Worked With
October 27, 2023
Everyone at Jim Ellis Cadillac was so courteous & helpful to me! They made the purchase of my new Cadillac so easy! Thanks to everyone! to me! They made the purchase of my new Cadillac so easy! Thanks to everyone! More
by carol0813
Employees Worked With
Other Employees :
Joe Maupin was very helpful in the finance dept. Many thanks to him also!
October 26, 2023
From our first phone call, Justin was excellent to work with. Joe in Financing was also great. Would definitely recommend Jim Ellis Cadillac to anyone looking to purchase a Cadillac! with. Joe in Financing was also great. Would definitely recommend Jim Ellis Cadillac to anyone looking to purchase a Cadillac! More
by johnece
August 28, 2023
Attempting to lease a new XT6 from Jim Ellis was a complete waste of time. Of the three dealers I contacted, Ellis was the most expensive after multiple attempts. Their location was the most advantag complete waste of time. Of the three dealers I contacted, Ellis was the most expensive after multiple attempts. Their location was the most advantageous but their history of POOR service and now ridiculous pricing made them the worst option. More
by maxfynke
Employees Worked With
Brian Gurganus
June 27, 2023
Couldn’t ask for better customer service or a better experience at a luxury car dealership in general! 5 stars all around, sales, service, even the owner was nice enough to come out to congratulate me o experience at a luxury car dealership in general! 5 stars all around, sales, service, even the owner was nice enough to come out to congratulate me on my purchase! More
by christopher.homsi
Employees Worked With
Other Employees :
Noah Rowe, Tate Chesser, Hamid Nadimi, Jason Strong, Mark Starks
June 24, 2023
Very positive experience with Mr. Warren during the appraisal of my GMC pickup and seamless purchase of a used 2019 GMC Sierra replacement. It was awesome for the General Manager to a Warren during the appraisal of my GMC pickup and seamless purchase of a used 2019 GMC Sierra replacement. It was awesome for the General Manager to assist me in selecting the right truck. More
by MGEIGER
Employees Worked With
June 13, 2023
THE WHOLE DEAL WAS GREAT AND EVERYONE DID WHAT THEY SAID THEY WOULD. JASON DOWDY ALSO MADE THE DEAL HAPPEN AND KEPT US WELL INFORMED. THEY WOULD. JASON DOWDY ALSO MADE THE DEAL HAPPEN AND KEPT US WELL INFORMED. More
by Jerryldowdy
Employees Worked With
June 13, 2023
Justin was very professional and great to work with. Easiest used car purchase I’ve ever experienced Easiest used car purchase I’ve ever experienced More
by Gregborders1
Employees Worked With
May 17, 2023
Unbelievably helpful staff & efficient! Paloma Garcia was friendly, knowledgeable and ensured everything about the car was ready when I arrived. Paloma Garcia was friendly, knowledgeable and ensured everything about the car was ready when I arrived. More
by juliacurtis389
